Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $62,500.00 - $64,500.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
comprehensive health coverage
Financial Security
Work-life balance
Exclusive perks
Paid Time Off
Paid sick leave
Paid holidays
Job Description
The Field Museum, located in Chicago, IL, is a world-renowned natural history museum committed to connecting people to the natural environment and human history. Since its inception following the 1893 World Columbian Exposition, the museum has been a beacon of education, culture, and discovery, offering an extensive collection of exhibits and research opportunities. The museum's vibrant setting, combined with its dedication to public engagement and education, makes it a unique venue that hosts a variety of events, ranging from corporate functions to social galas, weddings, and donor events. The Field Museum has an inclusive culture, supporting employee well-being through a... Show More
Job Requirements
- Bachelor’s degree or equivalent combination of education and experience
- Minimum of 3-5 years of experience in special events, hospitality, venue management, or a related field
- Proven experience managing multiple events simultaneously in a fast-paced environment
- Strong interpersonal, written, and verbal communication skills
- Exceptional organizational skills and attention to detail
- Proficiency with event management software and Microsoft Office or Google Workspace
- Ability to work evenings, weekends, and holidays as required by event schedules
Job Qualifications
- Bachelor’s degree or equivalent combination of education and experience
- Minimum of 3-5 years of experience in special events, hospitality, venue management, or a related field
- Proven experience managing multiple events simultaneously in a fast-paced environment
- Strong interpersonal, written, and verbal communication skills
- Exceptional organizational skills and attention to detail
- Proficiency with event management software and Microsoft Office or Google Workspace
- Ability to work evenings, weekends, and holidays as required by event schedules
- Experience working in a museum, cultural institution, nonprofit, or landmark venue preferred
- Knowledge of catering, audiovisual, and event production practices preferred
Job Duties
- Serve as the primary point of contact for assigned event clients, building and maintaining strong relationships while delivering high-quality responsive customer service
- Manage events from contract execution through post-event follow-up, proactively coordinating details to ensure client expectations are met or exceeded
- Conduct client site visits, planning meetings, and event walkthroughs of Museum spaces
- Provide guidance on event logistics, Museum policies, vendor coordination, and available enhancements
- Plan and execute a wide range of events including corporate events, galas, weddings, donor events, and social functions
- Develop detailed event orders and timelines that clearly outline logistics, staffing needs, audiovisual requirements, catering, security, and facilities support
- Coordinate with Visitor Services, Facilities, Security, Culinary partners, Retail, and other Museum departments to align resources and ensure seamless execution
- Provide on-site guidance and leadership to internal staff, contractors, and external vendors to support efficient operations and positive guest experience
- Serve as the on-site event lead, managing logistics, resolving issues, and ensuring a high-quality guest experience
- Support revenue goals by managing assigned accounts efficiently and identifying opportunities for event enhancements, upgrades, and additional services
- Respond to and manage sales inquiries via email, phone, and various inquiry websites in a timely and professional manner
- Prepare and manage event-related documentation including contracts, amendments, estimates, and final billing
- Participate in sales-related meetings and brainstorming sessions to develop and implement marketing and advertising strategies
- Maintain accurate, up-to-date event details and communications in the Museum’s event management and CRM systems
- Ensure all events comply with Museum policies, safety protocols, and preservation standards
- Maintain accurate event records, budgets, and post-event reports to support financial accountability and continuous improvement
- Contribute to process improvement initiatives that enhance operational efficiency, consistency, and client satisfaction
- Support departmental projects, reporting, and peak-season event coverage as needed
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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