Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $32.36 - $41.90
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
VEBA health reimbursement account
Medical flexible spending account
Dependent Care Flexible Spending Account
Dental Insurance
basic life insurance
AD&D insurance
long term disability
voluntary life insurance
voluntary vision insurance
Employee assistance program
PERA pension
Deferred compensation 457 retirement savings
Tax free post-employment health care savings plan
annual leave
Earned Sick and Safe Time
Extended illness leave
Holidays
Job Description
The City of Plymouth, nestled in Minnesota, is a vibrant community dedicated to enhancing the quality of life for its residents and visitors. With a steadfast commitment to excellence, the city embraces its mission and guiding values — abbreviated as CIVIC: customer focus, integrity, visionary, inclusion, and connection — that shape every facet of municipal operations. As part of this mission, Plymouth continuously strives to be recognized as a city of choice, appealing to a diverse population through thoughtful planning and community-oriented initiatives. The Parks & Recreation Department, under the Recreation Division, plays a key role in bringing together community... Show More
Job Requirements
- Associate's degree in event management, hospitality, parks and recreation, or related field
- May substitute equivalent experience
- Two years of previous related experience, preferably in special event planning or hospitality
- Demonstrated ability to perform in accordance with the City of Plymouth's CIVIC values (customer focus, integrity, visionary, inclusion and connection) and comfort with supporting and advancing the city council's strategic priorities
- Excellent planning, organization, and implementation skills
- Proficiency in Microsoft Office software programs
- Valid driver's license
- Ability to work nights and weekends
Job Qualifications
- Associate's degree in event management, hospitality, parks and recreation, or related field
- Two years of related experience preferably in special event planning or hospitality
- Demonstrated ability to perform in accordance with the City of Plymouth's CIVIC values
- Excellent planning, organization, and implementation skills
- Proficiency in Microsoft Office software programs
- Valid driver's license
- Ability to work nights and weekends
- Bachelor's degree in event management, hospitality, parks and recreation or related field is desired
- One year experience supervising or providing work direction to temporary/seasonal staff is desired
- Experience working with RecTrac software, AllSeated, or other site facility software is desired
- Experience working with basic audio-visual equipment for rental spaces is desired
Job Duties
- Plan, design, initiate and coordinate events and services that provide high quality opportunities for residents and visitors
- Analyze and evaluate special events and recreational opportunities for the community
- Develop event concepts, timelines, goals and themes, research locations and vendors
- Create, manage and monitor event budgets to ensure cost-effectiveness
- Source, negotiate contracts with and coordinate entertainers and other suppliers
- Oversee venue setup, seating, parking, A/V, scheduling and on-site management during events
- Create promotional materials, coordinate advertising, and handle publicity in collaboration with communications staff
- Work with others to establish innovative partnerships, creative programs/events and entrepreneurial services
- Coordinate and schedule programs and activities with other departments and/or community organizations
- Work with other staff and volunteers to maximize opportunities
- Provide exceptional customer service to all customers of the City of Plymouth
- Interact with others in a manner that is professional and inspires open communication
- Remain informed on current city information, park development and recreation programming/event issues
- Make event operational decisions in a timely manner
- Serve as liaison to establish positive community relations with local schools, agencies and organizations
- Foster a respectful workplace culture and champion fairness, inclusion and belonging
- Demonstrate a full understanding of - and respect for - the diversity of the community, co-workers and supervisors, including individuals with disabilities or individuals whose first language may not be English
- Resolve customer concerns and recommend solutions
- Participate in training designed to strengthen competencies in areas such as collaboration, communication, leadership, decision-making and problem solving
- Manage all coordination and scheduling of the Hilde Performance Center
- Process facility rental reservations, including scheduling and providing tours
- Maintain and communicate rental policies and procedures to customers
- Meet with customers for event walk-throughs, provide and obtain rental details, work with contracts, invoices and receipt payments
- Provide day-of event support, including supervision of rentals and maintaining compliance of the rules and regulations of the site and delivering ongoing customer service and support
- Work with communications to develop marketing and public relations initiatives to promote rentals and facility usage through press releases, advertising, cable television, the city newsletter and other media vehicles
- Maintain website and social media accounts for branded events
- Coordinate, implement and track event/rental survey data and recommend improvements and changes as appropriate
- Develop opportunities to expand use of the facility in partnership with the city's destination marketing organization
- Support the hiring, onboarding, training, scheduling, and direction of seasonal/temporary staff
- Recruit, schedule, train and supervise seasonal/temporary staff
- Ensure that preparations for scheduled activities and events have been carried out
- Direct the development and implementation of policies, procedures and systems that will assure excellent customer service
- Provide feedback through formal and informal performance improvement
- Perform other duties as assigned
- Keep key stakeholders informed on recreation programs, services, and other areas of responsibility
- Act as a city representative or liaison to community organization and/or associations
- Attend and present at city council, and/or advisory board or commission meetings when appropriate
- Assist with other duties and responsibilities as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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