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Spa/Salon Concierge

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible schedule

Job Description

The Spa Concierge role is integral to the seamless operation of a spa facility, acting as the first point of contact for all guests entering the spa. Typically employed by a spa or wellness center, this position requires a friendly, professional approach to create a welcoming and serene environment that enhances the guest experience. The organization hiring for this role focuses on delivering exceptional spa and salon services, ensuring that every customer feels valued and cared for throughout their visit.

Working as a Spa Concierge involves managing the reception area with efficiency and grace. This position demands excellent communicat... Show More

Job Requirements

  • high school diploma or equivalent
  • basic computer skills
  • excellent communication skills
  • friendly and professional demeanor
  • ability to multitask and remain calm under pressure
  • availability to work flexible hours including weekends and holidays

Job Qualifications

  • high school diploma or equivalent
  • previous experience in a customer service or hospitality role preferred
  • strong communication and interpersonal skills
  • ability to manage multiple tasks efficiently
  • familiarity with spa or salon services is a plus
  • proficiency with appointment scheduling software is advantageous

Job Duties

  • greet all guests
  • answer phone calls
  • assist guests with questions regarding spa services and products
  • make spa and salon appointments
  • process guests checking in and out of the spa
  • cater to guest needs
  • escort guests to locker rooms and/or treatment rooms

Job Qualifications

Experience

No experience required

Job Location

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