Spa Supervisor - Full-Scale Wellness Escape
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Matching 401k
Team member discounts
Family and friends hotel and restaurant discounts
on-demand pay
complimentary parking
meals
Job Description
Estancia La Jolla Hotel & Spa is a distinguished AAA Four Diamond boutique hotel located in Southern California. The hotel is beautifully designed with hacienda-style architecture complemented by lush gardens, scattered artwork, and a setting that honors its rich history dating back to the late 1800s. This historic ranch transformed into a luxurious retreat offers 210 casually elegant rooms and suites that provide a warm and welcoming atmosphere for guests seeking a memorable escape. Known for its blend of historical charm and modern comforts, Estancia La Jolla has become a prominent destination for both leisure and business travelers who appreciate... Show More
Job Requirements
- One to two years of spa experience in a hotel environment
- Prior supervisory experience preferred
- Ability to lead and mentor team members
- Strong communication and interpersonal skills
- Commitment to guest satisfaction
- Ability to manage labor and staffing efficiently
- Discretion and professionalism in handling confidential information
- Positive attitude and professional demeanor
Job Qualifications
- One to two years of spa experience in a hotel environment
- Prior supervisory experience
- Strong communication and interpersonal skills
- Ability to mentor and train staff effectively
- Commitment to high guest satisfaction
- Positive attitude and professional demeanor
- Experience in guest service and problem-solving
Job Duties
- Supervise spa team members to ensure high-quality service delivery
- Oversee spa treatments, fitness areas, equipment, classes, recreation programs, pool area, and retail operations
- Maintain a clean, safe, and welcoming environment for guests
- Provide exceptional guest service through direct interaction and communication
- Mentor and train spa staff to exceed guest expectations
- Monitor labor needs and staffing levels to meet business demands and labor cost objectives
- Handle guest concerns and resolve issues with patience and empathy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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