Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling
Job Description
The hiring establishment is a reputable hotel spa that is dedicated to providing exceptional wellness and relaxation experiences to its guests. This facility is well-known for its comprehensive spa services, including treatments, fitness classes, recreational programs, pool operations, and retail offerings. Committed to excellence and guest satisfaction, the spa creates a clean, safe, and welcoming environment, ensuring every visitor’s expectations are exceeded through personalized and attentive service. The spa’s professional team operates under established company policies and adheres to applicable laws, maintaining a strong focus on quality assurance and operational efficiency. The establishment fosters a supportive atmosphere for employee development... Show More
Job Requirements
- High school diploma or equivalent
- One to two years of spa experience in a hotel setting
- Supervisory experience preferred
- Ability to work varied schedules including holidays, weekends, and shifts
- CPR certification required or must be obtained within 30 days of hire
- Strong communication skills in English
- Ability to maintain confidentiality and professionalism
- Ability to use POS systems
- Capacity to handle multiple tasks in fast-paced environments
- Physically capable of wearing required footwear and standing for extended periods
- Reliable and punctual attendance
Job Qualifications
- One to two years of progressive spa experience in a hotel environment
- Supervisory experience preferred
- Demonstrated ability to mentor and train staff
- Ability to anticipate business needs and control labor costs
- Strong interpersonal and communication skills
- Completes all required training as scheduled
- CPR certification or ability to obtain within 30 days
- Strong reasoning and analytical skills
- Ability to learn and use hotel POS systems
- Strong attention to detail and multitasking skills
- Ability to read, interpret technical documents and business publications
- English proficiency required
- Scheduling flexibility including holidays and weekends
- Maintains a clean appearance and professional demeanor
Job Duties
- Supervises team members in assigned spa areas in accordance with company policies and applicable laws
- Interviews, trains, assigns and directs work
- Creates schedules and recommends performance actions
- Monitors day-to-day spa operations to ensure service standards exceed guest expectations
- Oversees spa and fitness scheduling, reservations, class coordination, and guest communication
- Greets and introduces guests to spa facilities and services
- Supports achievement of budgeted revenue and controls expenses
- Maintains a strong presence to ensure consistent service delivery
- Ensures facility cleanliness and inventory management
- Monitors and enforces standard operating procedures
- Adheres to safety policies and reports safety concerns
- Responds to guest inquiries and resolves issues within scope of authority
- Ensures compliance with alcohol service policies
- Participates in weekly meetings with management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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