Spa - Spa Front Desk

Ventura, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $23.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

wellness programs

Job Description

The Ojai Valley Inn and Spa is a prestigious luxury resort renowned for its exceptional hospitality and world-class spa services located in the beautiful region of Ojai, California. With a strong emphasis on providing guests with a serene and rejuvenating experience, this resort combines elegant accommodations, award-winning culinary options, and a comprehensive array of wellness treatments. Dedicated to maintaining its reputation as a Forbes 5-star destination, the Ojai Valley Inn and Spa prides itself on its attentive and personalized guest services, ensuring every visitor feels valued and pampered from the moment they arrive.

The Spa Front Desk Agen... Show More

Job Requirements

Good communication skills and judgment, as well as the ability to direct and manage people
Ability to add, subtracts, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations to the guests and Spa best interest
Knowledge of Internet software
Excel Spreadsheet software and Microsoft Word Processing software
Be able to operate fax machine, printer, cell phone, palm pilot, photocopier, and miscellaneous electrical and wireless equipment
Proficient in Macintosh and PC formats

Job Qualifications

Communication skills are articulate, open and effective
Previous spa experience, or similar field
High level of organizational skills
Effective in establishing and maintaining a positive team environment
Must be detail oriented with strong organizational skills

Job Duties

Responsible for the guest's first impressions of the Spa staff
Greets guest with a smile and has the ability to communicate with diverse personalities
Answers the phone properly using good telephone etiquette
Utilize spa computer systems with skill and proficiency
Schedules and reschedules appointments keeping guests and services moving smoothly by scheduling appointments effectively
Detect errors on the appointment book before they can cause problems in the spa
Coordinating seamless, Forbes 5 star check in and check out for all guests

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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