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Spa Receptionist (Part -Time) - Arizona Biltmore

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Flexible
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
travel benefits

Job Description

Pyramid Global Hospitality is a distinguished hospitality company that places paramount importance on its people, nurturing a culture where employees are at the forefront of its values. This company is dedicated to fostering a supportive, inclusive, and diverse environment that not only enhances employee wellbeing but also promotes continuous growth and career development. With a global footprint spanning over 230 properties worldwide, Pyramid Global Hospitality stands as a beacon of excellence in the hospitality industry, known for its collaborative work environment and commitment to employee success.

The company offers comprehensive benefits, including health insurance, retirement plans, and paid time o... Show More

Job Requirements

  • At least two years customer service experience in a guest facing and upscale environment
  • Flexibility to work Saturdays, one weekday, and holidays
  • Ability to use Spa Soft reservation systems or similar
  • Excellent communication skills
  • Professional appearance
  • Ability to handle retail sales and billing
  • Time management skills
  • Ability to work part-time hours between 8 am and 7 pm
  • Commitment to guest and associate safety and emergency procedures

Job Qualifications

  • At least two years customer service experience in a guest facing and upscale environment
  • Experience with retail sales and up-selling, highly preferred
  • Experience using a reservation system such as Book4Time, highly preferred
  • Spa experience, preferred
  • Luxury hotel or resort experience, preferred
  • Certification, Associate's Degree or Bachelor's Degree in hospitality or related field, preferred
  • CPR Certified, preferred
  • Food Handler Card, preferred
  • Ability to deal with problems involving a few concrete variables in standardized situations
  • Excellent computer and customer service skills
  • Time management skills
  • Great attention to detail
  • Professional in communication and appearance
  • Accountable and responsible

Job Duties

  • Demonstrate knowledge of the proper use of front desk systems including Spa Soft reservations systems, filing systems, sales systems, and guest check-in and check-out procedures
  • Greet and welcome arriving guests
  • Issue lockers and other supplies for guest use
  • Make appointments
  • Handle spa billing
  • Assist retail sales
  • Demonstrate knowledge of all spa treatments and facilities
  • Attend and participate in all scheduled pre-shift and department meetings
  • Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and associates, damage to our property or the property of others
  • Know the correct action to take in the event of an emergency, and demonstrate this knowledge by acting appropriately in the event of an emergency

OysterLink supports hiring across hospitality industries.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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