Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
competitive salary
Training and Development
Complimentary accommodation
Dry cleaning
Employee Meals
Job Description
Four Seasons Hotels and Resorts is a globally recognized leader in luxury hospitality renowned for delivering exceptional experiences through genuine care and commitment to excellence. With properties in some of the world's most desirable destinations, Four Seasons creates environments that reflect both sophistication and comfort, embracing a culture built on respect, diversity, and personal growth. Each team member is valued not only for their professional expertise but also for their passion for creating moments that guests cherish forever. As a part of Four Seasons, employees are immersed in a world-class culture where collaboration, service innovation, and community are pillars that... Show More
Job Requirements
- At least 6 months of spa receptionist or related experience
- Excellent personal presentation and interpersonal skills
- Strong time management skills including ability to multi-task and set priorities
- Ability to operate all necessary computer equipment
- Knowledge of Book4Time is preferred
- Excellent communication and interpersonal skills
- Ability to lift, carry, and move up to 20 lbs
- US work authorization
Job Qualifications
- At least 6 months of spa receptionist or related experience preferably in a luxury hotel or resort
- Excellent personal presentation and interpersonal skills
- Strong time management skills with ability to multi-task, set priorities, and adjust to changing conditions
- Ability to operate all computer equipment necessary to perform the job
- Knowledge of Book4Time preferred
- Excellent communication and interpersonal skills with ability to work closely with other departments
- Ability to lift, carry, and move up to 20 lbs
Job Duties
- Provide a warm welcome and a fond farewell with the highest level of hospitality and professionalism
- Manage spa bookings using selected Spa software, maximizing schedule efficiency and tracking guest preferences
- Contact therapists for same day appointments
- Respond to a wide range of guest inquiries describing treatments, products, services, packages, and pricing
- Handle guest concerns with empathy and discretion
- Process payments for services and retail, ensuring commissions are properly assigned
- Complete gift certificate procedures
- Maintain the spa reception area and ensure the staff lounge, spa desk, refreshment stations and retail area are maintained with proper lighting, scent and music
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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