Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.24 - $1.00
Work Schedule
Standard Hours
Benefits
wellness incentive programs
health and income protection benefits
company hotel discounts
Food and beverage discounts
Retail Discounts
entertainment discounts
free meals in employee dining room
Free parking
professional networking opportunities
volunteer opportunities
Partner discounts such as travel, electronics, online shopping
Job Description
MGM Resorts International is a global leader in the entertainment, hospitality, and gaming industries, renowned for its vibrant resorts and casinos located across the United States and worldwide. Among its many premier locations is the MGM Detroit resort in Michigan, a venue that epitomizes excitement, luxury, and unforgettable guest experiences. The company is dedicated to creating remarkable and show-stopping experiences for every guest, fueled by a commitment to diversity, innovation, and exceptional service. MGM Resorts focuses on delivering not only entertainment and relaxation but also career opportunities that foster growth, team collaboration, and skill development within an energetic and dynamic... Show More
Job Requirements
- High school diploma, GED or equivalent
- One or more years of relevant experience in a resort or similar setting
- Excellent customer service skills
- Basic computer skills including Outlook, MS Word, and Excel
- Ability to operate office equipment such as telephone, copier, and fax machine
- Strong interpersonal communication skills
- Ability to remain calm and professional in all situations
Job Qualifications
- High school diploma, GED or equivalent
- One or more years of relevant experience in a resort or similar setting
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
- Basic knowledge of computer software including Outlook, MS Word, and Excel
- Ability to operate office equipment such as telephone, copier, and fax machine
- Perception and awareness of individual guest needs
- Ability to handle all situations calmly and professionally
Job Duties
- Consistently offer professional, friendly and engaging service in alignment with S.H.O.W. Service Basics and exceed guest expectations
- Assist management in staff scheduling based on guest needs and monitor daily and monthly staff performance
- Meet with management weekly to assist in conducting pre-shifts, meetings, and communicate valuable information
- Provide services including assisting all guests with spa and salon appointments
- Promote and sell service treatments, enhancements, upgrades, and retail products
OysterLink lists restaurant, hotel, and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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