Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.25 - $16.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Supportive team environment
Professional development opportunities
Job Description
Located in Green Bay, WI, our establishment is a premier spa renowned for providing exceptional wellness and relaxation experiences to our guests. We pride ourselves on combining luxury, comfort, and impeccable service to create a sanctuary where individuals can unwind and rejuvenate. As part of a distinguished spa team, our environment emphasizes professionalism, passion, and attention to detail, ensuring every visitor leaves with a memorable and positive impression. Our spa is designed to offer a range of therapeutic treatments and amenities that cater to diverse needs, all within a serene and welcoming atmosphere. We prioritize fostering a supportive and energetic... Show More
Job Requirements
- high school diploma or equivalent
- availability to work flexible shifts including weekdays and weekends
- excellent interpersonal and communication skills
- polished appearance and professional etiquette
- ability to use ResortSuite software or willingness to learn
- ability to multitask and maintain composure in a busy environment
- strong attention to detail
Job Qualifications
- high school diploma or equivalent
- previous experience in hospitality, customer service, or spa environment preferred
- proficiency with ResortSuite software or similar booking systems is an advantage
- strong communication skills and friendly, approachable demeanor
- ability to handle guest concerns professionally and with discretion
- capability to work flexible hours including weekdays and weekends
Job Duties
- consistently provide outstanding service and maintain cleanliness standards at a luxury level
- proficiently use ResortSuite software systems to correctly process transactions, complete orders and accurately book/edit spa treatments
- ensure accuracy of all reservations with a knowledge of spa treatments, spa policies, spa amenities and overall hotel options and ability to communicate with our guest
- support all spa retail sales and communicate with technicians to allow our guests to experience our premium products and enhance their treatments
- provide a seamless and accurate check out paying special attention to attaching commissions, applying discounts and package billing
- receive guest feedback/complaints and, with supervision, resolve any guest/staff issues as they arise
- enforce spa policies (service requirements, age restrictions, guest behavior, etc.) with supervision/support to maintain a relaxing spa atmosphere
- support the cleanliness and maintenance of the Kohler Waters Spa guest amenities, facility and equipment
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
No experience required
Job Location
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