Kohler logo

Kohler

Spa Receptionist, Kohler Waters Spa

Job Overview

briefcase

Employment Type

Hourly
Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $12.10 - $18.10
clock

Work Schedule

Day Shifts
Weekend Shifts
diamond

Benefits

competitive salary
Health Insurance
Vision Insurance
Dental Insurance
401(k) with company matching
Paid Time Off
Tips/gratuity

Job Description

Kohler Co. is a renowned multinational company headquartered in Green Bay, Wisconsin, known for its world-class manufacturing of kitchen and bath products, engines, and power systems. With a rich history that dates back over a century, Kohler’s commitment to quality, innovation, and customer satisfaction has positioned it as a leader in its industry. The company prides itself on fostering a collaborative work environment that values personal development and the well-being of its employees. This dedication is reflected in Kohler’s extensive benefits package and investment in professional growth opportunities. Kohler Co.’s mission is to contribute to a higher level of gracious... Show More

Job Requirements

  • Must be 18 years old or older
  • authorized to work in the US without requiring sponsorship now or in the future

Job Qualifications

  • Prior hospitality service experience preferred
  • strong communication skills
  • strong detail-orientation
  • ability to perform tasks requiring use of multiple computer/guest management systems
  • ability to stand for 5+ hours

Job Duties

  • Consistently provide outstanding service and maintain cleanliness standards at a luxury level
  • proficiently use ResortSuite software systems to correctly process transactions, complete orders and accurately book/edit spa treatments
  • ensure accuracy of all reservations with a knowledge of spa treatments, spa policies, spa amenities and overall hotel options and ability to communicate with our guest
  • support all spa retail sales and communicate with technicians to allow our guests to experience our premium products and enhance their treatments
  • provide a seamless and accurate check out paying special attention to attaching commissions, applying discounts and package billing
  • receive guest feedback/complaints and, with supervision, resolve any guest/staff issues as they arise
  • enforce spa policies (service requirements, age restrictions, guest behavior, etc.) with supervision/support to maintain a relaxing spa atmosphere
  • support the cleanliness and maintenance of the Kohler Waters Spa guest amenities, facility and equipment

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.