You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.75 - $17.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid sick time
Paid Time Off
Employee assistance program
Job Description
Ojo Santa Fe Spa Resort is a renowned wellness destination located in the picturesque surroundings of Santa Fe, New Mexico. This luxurious spa resort is well known for its spring-fed waters, celebrated for their therapeutic and healing properties, making it an ideal oasis for relaxation and rejuvenation. The resort boasts a variety of accommodation options including spacious rooms, suites, and private casitas, catering to a wide range of guest preferences and ensuring utmost comfort and tranquility throughout their stay. Beyond the natural allure of its setting, Ojo Santa Fe Spa Resort distinguishes itself through its commitment to gracious hospitality, continuous... Show More
Job Requirements
- Minimum of two years of combined spa or hotel front desk and/or retail experience preferred
- CPR certification preferred
- high school diploma or equivalent
- computer skills, experience and aptitude
- reliability and punctuality are critical
- ability to work under pressure with a high level of patience
- desire to ensure the best possible guest experience
- ability to work evenings, weekends, weekdays and holidays
- ability to work in a quiet environment with exposure to heat and steam
- ability to stand for eight or more hours per day, sit, reach, lift, bend, kneel, stoop, climb, push and pull items weighing up to 40 pounds
- position requires manual dexterity, auditory and visual skills, ability to follow written and oral instructions and procedures, and the ability to speak and communicate quietly yet clearly
Job Qualifications
- Minimum of two years of combined spa or hotel front desk and/or retail experience preferred
- CPR certification preferred
- high school diploma or equivalent
- computer skills, experience and aptitude
- reliability and punctuality
- ability to work under pressure with a high level of patience
- desire to ensure the best possible guest experience
- ability to work evenings, weekends, weekdays and holidays
- ability to work in a quiet environment with exposure to heat and steam
- ability to stand for eight or more hours per day and perform physical tasks such as sit, reach, lift, bend, kneel, stoop, climb, push and pull items up to 40 pounds
- manual dexterity and auditory and visual skills
- ability to follow written and oral instructions and communicate quietly yet clearly
Job Duties
- Promptly answer phones and provide accurate spa menu and related resort information
- book guest appointments efficiently and accurately
- assist Lead Spa Coordinator, Spa Coordinator and Spa Director with LMT bookings, communication and paperwork
- greet guests with a sincere welcome and explain services in the spa menu
- engage all spa guests in friendly conversation when appropriate
- have a comprehensive knowledge of all spa menu and retail products and services
- articulate and describe spa services, retail products and related services clearly and enthusiastically
- escort and tour guests through spa facility as needed
- promote service specials and spa facility
- communicate with Lead Spa Coordinator and/or Spa & Retail Director regarding any guest requests or problems
- handle daily paperwork as directed or per protocol
- open and close the spa including cash handling, cash-out, processing retail receipts and running reports
- keep front desk and lobby reception areas immaculate
- assist with monthly retail inventory planning and implementation
- utilize downtime effectively by reviewing and following checklists or seeking guidance
- perform Spa Attendant role as needed
- understand first aid/emergency procedures and direct guests accordingly
- incorporate the resort’s culture of service excellence, mission and core values into all job performance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
Nearby Cities
Jobs By Filter