Job Overview
Employment Type
Temporary
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
Holiday pay
Golf privileges
Holiday Bonuses
Referral bonuses
Employee Discounts
Complimentary employee lunch
Job Description
Promontory Club is a prestigious luxury resort and private residential community renowned for its exceptional amenities and world-class hospitality services. Situated in a picturesque setting, Promontory Club offers its members and guests an unparalleled experience that blends refined comfort with natural beauty. The club features two award-winning golf courses, a state-of-the-art spa, exquisite dining options, and a variety of recreational activities designed to cater to the lifestyle of discerning clientele. Known for its commitment to excellence, Promontory is dedicated to maintaining the highest standards in every facet of its operations, ensuring that every guest encounter is memorable and exceptional.
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Job Requirements
- High school diploma or general education degree (GED) preferred
- Must be at least 18 years old
- Must be able to lift 30 lbs or more
- Two years related experience in a high-profile customer service position
- Basic computer skills including Microsoft Word, Excel, and Outlook
- Excellent communication and customer service skills
- Ability to stand, bend, and perform physical tasks for extended periods
- Must attend mandatory trainings and assist during spa events
- Must pass a pre-employment background check
- Authorized to work in the United States without sponsorship
Job Qualifications
- High school diploma or general education degree (GED) is preferred
- Must have excellent customer service and communication skills
- Previous experience in hospitality, spa, or housekeeping strongly preferred
- Basic computer skills and competency in Microsoft Office including Word, Excel, and Outlook
- Organized, detail-oriented, and team-focused with strong problem-solving skills
- Excellent written and verbal communication skills
- Ability to maintain composure and positivity under pressure
- Punctual, reliable, and flexible with scheduling including weekends and holidays
- Must be at least 18 years old
- Ability to lift 30 pounds or more and perform physical tasks for extended periods
Job Duties
- Warmly greet and welcome members and guests upon arrival
- Manage the spa schedule, confirm appointments via phone and email, and communicate efficiently with patrons and staff members
- Handle payments, transactions and inquiries with professionalism
- Provide clear, friendly, and timely communication regarding member needs
- Assist members with retail products and spa menu offerings
- Maintain the front desk, retail area, locker rooms, hydrotherapy spaces, and relaxation areas in a clean, organized, and fully stocked condition
- Submit and track work orders as needed
- Assist with product inventory, orders, and organization and placement of deliveries
- Communicate calmly and effectively with team members regarding operations and scheduling
- Support special events and other duties assigned by spa leadership
- Assist in the development and organization of office operations and procedures
- Help train and onboard new team members as needed
- Guide members through locker room orientation, providing robes, sandals, and amenities
- Offer knowledgeable guidance on hydrotherapy areas, including the sauna, steam room, infrared sauna, cold pool, and hot tub
- Anticipate member needs and respond promptly with professionalism and discretion
- Maintain cleanliness and organization of all spa spaces, ensuring all amenities are fully stocked
- Report maintenance issues, broken equipment, or safety concerns promptly
- Complete daily checklists and uphold all housekeeping and safety standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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