Spa Receptionist

Job Overview

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Employment Type

Temporary
Hourly
Internship
Consulting
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $15.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Commission
Flexible Schedule
Employee Discounts
Professional Development

Job Description

Sundance Partners Ltd. is renowned for its dedication to providing exceptional hospitality and wellness experiences, blending environmental commitment with superior customer service. Operating within the spa and hospitality industry, Sundance offers a unique blend of relaxation and rejuvenation services that attract a diverse clientele seeking an escape to tranquility while enjoying luxurious amenities. The spa department, a key component of Sundance, is committed to delivering high-quality treatments and products, emphasizing guest satisfaction and environmental stewardship, reflecting the company’s overarching values and mission.

The position of Spa Receptionist at Sundance is a part-time role designed to be flexible with shi... Show More

Job Requirements

  • Must be 18 years old or older
  • high school diploma or GED
  • one to three months related experience or training
  • exceptional customer service skills
  • retail experience mandatory
  • proficiency in word processing, spreadsheets, internet navigation and electronic mail
  • ability to communicate effectively in English
  • ability to calculate figures and apply basic algebra
  • ability to multitask and work well under pressure
  • ability to maintain professional appearance and punctuality
  • willingness to work weekends and holidays
  • ability to lift and move up to 25 pounds
  • adherence to environmental commitments and company policies
  • teamwork and cooperative behavior

Job Qualifications

  • High school diploma or GED
  • one to three months related experience or training
  • exceptional customer service skills
  • telephone and organizational skills
  • retail experience
  • proficiency with word processing, spreadsheets, and electronic mail
  • database and excel proficiency
  • ability to read and interpret safety rules, operating instructions, and manuals
  • ability to write routine reports and correspondence
  • effective communication skills
  • ability to calculate discounts, commissions, and percentages
  • problem-solving skills
  • ability to work under pressure
  • ability to multitask
  • positive attitude
  • professionalism

Job Duties

  • Promote a positive and healthy working environment for spa staff
  • understand needs of the spa and take initiative to complete them
  • assist in creating an ambiance for relaxation
  • participate in offering and clean-up of complimentary foot baths
  • ensure guest satisfaction and comfort throughout the spa experience
  • communicate with management and team members regarding guest or service concerns
  • maintain front desk and service areas
  • answer incoming calls professionally
  • inform and educate clients about services and retail items
  • share Sundance's story of land preservation and environmental commitment
  • book and bill spa services
  • maintain treatment schedule
  • confirm appointments
  • greet guests warmly and check them in and out
  • conduct opening and closing procedures
  • assist in keeping dispensary clean and organized
  • support recycling program
  • monitor cleanliness of spa areas
  • restock supplies
  • maintain punctuality and attendance
  • hold staff accountable for compliance with policies
  • present a professional appearance
  • multitask and work well under pressure
  • perform other duties as assigned by management

Job Location

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