Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.50
Work Schedule
Standard Hours
Benefits
Free room nights
discounted room rates
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Free Employee Meals
Paid Time Off
Tuition Reimbursement
Employee stock purchase plan
Professional Development
Job Description
The Grand Hyatt Deer Valley Hotel is a luxurious mountain resort located in the famous Deer Valley ski area, approximately 40 minutes from the Salt Lake City International Airport. Part of an expansive and innovative development, the hotel is surrounded by a thriving community featuring 17 ski lifts, around 1,600 residential units, 8 hotels with a combined total of approximately 1,350 rooms, and about 250,000 square feet of conference and retail facilities. Among its many highlights, the Grand Hyatt is known for hosting one of the world’s largest 'ski beaches'. This prime location combines the tranquility of mountain living with... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or spa reception preferred
- strong communication skills
- ability to work flexible hours including weekends and holidays
- must have current alcohol server certification and/or food service permit as required by local or state laws
- excellent organizational skills
- ability to handle multiple tasks simultaneously in a high-pressure environment
- strong attention to detail
- proficiency with reservation and point of sale systems
Job Qualifications
- Previous experience in a receptionist, front desk, or customer service role (spa or hospitality experience preferred)
- excellent communication and interpersonal skills
- strong organizational abilities and attention to detail
- comfortable using booking and POS systems is a plus
- a calm, composed presence with a passion for wellness and guest care
- ability to multitask in a fast-paced, service-focused environment
- current alcohol server certification and/or food service permit as required by local or state government agency
Job Duties
- Greet all guests with a friendly, calm, and professional demeanor
- manage appointment bookings, confirmations, and cancellations efficiently
- check guests in and out, process payments, and handle billing inquiries
- provide knowledgeable recommendations on spa treatments and retail products
- maintain a clean, organized, and tranquil front desk and lobby area
- support the spa team in ensuring a seamless and relaxing guest experience
- promote wellness and self-care through thoughtful communication and service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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