Spa Receptionist

Ventura, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $18.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

wellness programs

Job Description

Hotel Californian is a distinguished boutique hotel that embraces a creative, entrepreneurial, and vibrant work environment, fostering a culture where passionate professionals thrive. Known for its dedication to excellence in hospitality, Hotel Californian prides itself on creating a workplace that values family, work-life balance, and community involvement. This establishment places high importance on professional development by nurturing its teams and supporting their career growth within the organization. Team members take pride in their work, contributing to the overall success of the hotel by delivering exceptional guest experiences and promoting a positive and energetic work atmosphere.

The Spa Receptionist posi... Show More

Job Requirements

High school diploma or equivalent
Previous experience in a luxury spa, hospitality or retail highly preferred
Previous customer service and cash handling experience required
Must be detail oriented and have excellent communication skills
Ability to maintain a pleasant disposition and function efficiently in high stress, pressure work environment
Professional, flexible and positive attitude
Experience with hospitality and customer service
Computer familiarity
Excellent multitasking skills to successfully handle several assignments together

Job Qualifications

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employee or others
Previous experience in luxury spa, hospitality or retail highly preferred
Industry related certifications or education a plus
High school diploma or equivalent
Excellent communication skills
Ability to handle cash transactions accurately
Strong multitasking and organizational skills
Computer familiarity
Professional, flexible and positive attitude
Detailed oriented
Experience with hospitality and customer service

Job Duties

Maintain office supply and paper orders as it fits into monthly budget
Assist in promoting spa, salon, wellness services
Responsible for cash handling, keyholder including balance and drop receipts with accounting
Notify engineering of maintenance and repair needs through in-house software communication
Follow all company procedures and policies
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protecting company assets
Learn and adhere to Spa Standards based on a 5-star Forbes rating
Develop and maintain positive working relationships with other colleagues and management
Ensure proper screening, handling and follow through of telephone calls for Spa Director
Handle distribution of mail, correspondence, faxes, etc.
Handle filing and proper retention of correspondence and reference material for Director
Assist in preparation and typing all the Director's correspondence as required including but not limited to: memorandums, meeting minutes, phone lists and creation of forms as needed
Interface with other spa staff to create personalized treatment programming for individual guests
Act as liaison between spa and housekeeping and engineering
Establish a tracking system to maintain work statuses and ensure completion of work requested
Practice safe work habits and follows all safety procedures
Assists in helping with cleanliness throughout the spa
Listen and extend assistance to employees and management
Perform all responsibilities using experienced judgment and discretion
Perform any other duties as assigned by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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