Spa Receptionist

Gilbert, AZ, USA|

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $13.00 - $16.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Resort employee discounts

Access to spa amenities

Opportunities for career growth within the resort

Job Description

Our resort is a premier destination known for its luxurious amenities, exceptional guest services, and tranquil environment designed to provide relaxation and rejuvenation. Situated in a scenic location, our resort offers a full range of recreational and wellness activities including a state-of-the-art spa facility. We pride ourselves in maintaining the highest standards of hospitality and comfort, ensuring every guest experiences the utmost care and attention during their visit.

We are currently seeking a professional, friendly, and detail-oriented Spa Receptionist to join our team on a part-time basis. This role acts as the first point of contact for our s... Show More

Job Requirements

High school diploma or equivalent
Previous experience in customer service or hospitality preferred
Ability to communicate effectively and professionally
Strong organizational skills and attention to detail
Proficiency in using computers and booking software
Ability to handle cash and process payments accurately
Capacity to work flexible shifts including weekends and holidays
Friendly and approachable personality
Ability to manage multiple tasks simultaneously and work under pressure

Job Qualifications

Previous experience in customer service, hospitality, or spa/wellness industry preferred
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Cash-handling and point-of-sale (POS) system experience preferred
Professional appearance and demeanor
Ability to work flexible hours, including weekends and holidays

Job Duties

Greet guests warmly and assist with check-in and check-out procedures
Answer phone calls and respond to emails, providing information about spa services, pricing, and availability
Schedule, modify, and confirm spa appointments using the booking system
Process payments, handle cash, credit card transactions, and gift cards accurately
Maintain knowledge of spa treatments, promotions, and policies to answer guest inquiries effectively
Assist with retail sales, including recommending and processing purchases of skincare and wellness products
Keep the front desk and reception area clean, organized, and stocked with necessary materials
Communicate with spa providers and therapists to ensure smooth appointment flow
Address guest concerns or complaints professionally, escalating issues to management when necessary
Assist with inventory management and stocking retail products as needed
Support spa operational needs, such as preparing client intake forms and ensuring proper documentation

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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