Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive pay
comprehensive benefits
25% 401(k) match
generous employee discounts
Complimentary Meals
free employee parking
supportive team culture
Job Description
Heritage Companies is a distinguished hospitality group that embodies the rich culture, spirit, and traditions of New Mexico. Known for its commitment to offering an exceptional employee experience, Heritage Companies manages a diverse portfolio of hotels, resorts, spas, and restaurants throughout the beautiful state of New Mexico. The company is dedicated to creating a workplace environment that fosters growth, inclusion, and a deep connection to the local community. Employees benefit from a range of exciting perks such as opportunities for career advancement across the company's various brands, generous discounts on hotel stays, spa services, and dining options at any of... Show More
Job Requirements
- Must be a passionate people person
- superb customer service skills
- sales experience a plus
- friendly and warm demeanor
- excellent verbal communication
- ability to multitask while maintaining poise
- competent with computer technology to learn reservation management system, point of sale system, and Microsoft Office Suite
- ability to work on feet for eight hours or more
- must be able to lift, push, reach for, or carry 30+ pounds frequently
- 6 months to 1 year in customer service experience
- spa or hospitality experience a plus
- high school diploma or equivalent experience/training
Job Qualifications
- High school diploma or equivalent experience/training
- 6 months to 1 year in customer service experience required
- spa or hospitality experience a plus
- friendly and warm demeanor
- excellent verbal communication skills
- ability to multitask while maintaining poise
- competent with computer technology, including reservation management systems, point of sale systems, and Microsoft Office Suite
- ability to work on feet for eight hours or more
- ability to lift, push, reach for, or carry 30+ pounds frequently
- passionate people person with superb customer service skills
- sales experience a plus
Job Duties
- Work under direction of the Regional Spa Director
- maintain positive and professional approach with employees, coworkers, and guests
- communicate regularly with all spa staff on property regarding appointments and required timeframe for smooth workflow
- greet clients as they enter the Spa
- provide clients with tours and information related to the Spa and its features
- answer the telephone identifying yourself, your department, and offering assistance
- effectively sell retail products and promote spa services
- maintain proper opening/closing procedures and act responsibly with transactions
- book appointments either by phone or in person and record the transactions in the appropriate area
- follow daily checklist as detailed on Spa’s list of daily attendant activities
- maintain a well-groomed, professional appearance, including wearing a clean uniform and nametag
- follow all safety and health regulations including PPE protocol policies
- maintain spa rooms and public areas in a clean, comfortable, and saleable condition
- help ensure inventory system for supplies, equipment, and merchandise is correctly stocked and establish reorders when needed
- keep men’s/ladies spa area clean, orderly, and well stocked throughout scheduled shift
- report any accidents or injuries to the Security Department
- assist the Regional Director in training newer staff to carry out the front desk program efficiently
- carry out deep cleaning tasks and special projects
- perform other duties as assigned consistent with the functions of this position as needed at any of the properties
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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