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Job Overview
Compensation
Hourly
Exact $16.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional Development
Job Description
The Spa Personal Hostess role is an integral position within a luxury spa environment dedicated to providing impeccable service and an exceptional guest experience. Typically employed by upscale hotels, resorts, or exclusive wellness centers known for their commitment to excellence, this role emphasizes personalized attention, professionalism, and creating a welcoming atmosphere that aligns with prestigious service standards such as the AAA Four Diamond service rating. The hiring establishment usually focuses on holistic guest care, combining world-class spa treatments with attentive customer service to ensure that every visitor feels valued and relaxed throughout their visit.
As a Spa Personal Hostess, ... Show More
As a Spa Personal Hostess, ... Show More
Job Requirements
- Must be 18 years of age
- Ability to verbally communicate effectively and professionally with guests and co-workers
Job Qualifications
- Must be 18 years of age
- Ability to verbally communicate effectively and professionally with guests and co-workers
Job Duties
- Supports the company culture expectation on delivering 4 diamond service
- Greet each guest after check-in and provides them with a personal escort
- Answers guest questions and provides them with a genuine and helpful tour of the facility
- Monitors guests and facilities to maximize each guest experience
- Maintains awareness knowledge of new products, services, packages, treatments, procedures and amenities
- Maintains daily locker, vessel and facility logs
- Reports any facility issues that require immediate attention to management
- Stocks and cleans all areas of the Spa throughout shift
- Assist cleaning Spa areas that require immediate attention discreetly as to not disrupt the guest experience
- Adherence to all departmental and company policies, including but not limited to the attendance and appearance policy and the code of conduct
Job Qualifications
Experience
No experience required
Job Location
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