Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Welfare benefits
Career development opportunities
Job Description
Fontainebleau Miami Beach is an iconic oceanfront resort located on the prestigious Millionaire's Row along Collins Avenue in Miami Beach, Florida. Renowned for its blend of Golden Era glamour and contemporary luxury, Fontainebleau has a rich history dating back to its opening in 1954. Designed by the legendary architect Morris Lapidus, the hotel is considered one of the most significant architectural achievements of his career and remains a landmark destination. Fontainebleau offers guests an unparalleled experience that merges striking design, contemporary art, music, fashion, and cutting-edge technology to create a vibrant environment where visitors can relax, shop, dine, meet, and... Show More
Job Requirements
- High school education or equivalent
- experience in spa resort environment preferred
- effective communication skills
- ability to maintain confidentiality of sensitive information
- ability to work cooperatively with others
- customer service orientation
- ability to handle multiple tasks efficiently
Job Qualifications
- Ability to maintain confidentiality of sensitive information
- ability to communicate effectively and establish and maintain effective working relationships with staff
- previous experience in spa resort environment preferred
- high school education or equivalent preferred
Job Duties
- Properly open, close, and maintain the spa and salon according to standard operating procedures
- answer phones and accurately process all spa and salon reservations, changes, or cancellations in spa and salon system, confirm reservations, and inform guest of spa and salon policies
- maintain and monitor the cleanliness, sanitation, and organization of assigned work areas and staff to ensure a safe, clean, and effective working area and staff
- accurately explain spa and salon treatment menu and packages to guests
- assist and provide courteous and competent personal services for guests regarding resort directions, food & beverage amenities, laundry services, etc
- process all billing and posting for spa, salon, and retail services
- report any overages and shortages to the Spa Guest Supervisor
- assist in all areas of spa and salon operations as necessary
- perform other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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