Job Overview
Work Schedule
Flexible
Weekend Shifts
Benefits
wellness incentive programs
Health Insurance
Income protection benefits
Free Meals
Free parking
child care assistance
Professional development opportunities
Employee Discounts
Job Description
MGM Resorts International, headquartered in Detroit, Michigan, is a globally recognized leader in the hospitality and entertainment industry. Known for its luxurious hotels, vibrant casinos, world-class entertainment venues, and diverse dining options, MGM Resorts consistently delivers unparalleled guest experiences. With a strong commitment to innovation, inclusivity, and excellence, the company has established itself as a premier destination for travelers and entertainment seekers alike. The company’s dedication to employee development and guest satisfaction has earned it numerous awards and a reputation for being an exciting and rewarding place to work.
As a Spa Manager at MGM Resorts International, yo... Show More
As a Spa Manager at MGM Resorts International, yo... Show More
Job Requirements
- Must be able to work varied shifts, to include weekends and holidays
- At least 2 years of experience in a spa supervisory or management role
- Strong knowledge of spa treatment protocols and equipment
- Familiarity with health and sanitation regulations
- Excellent strategic planning and project management skills
- Proven ability to work effectively under pressure
- Positive attitude and strong interpersonal skills
Job Qualifications
- Strong knowledge of spa treatment protocols
- Equipment and facility standards
- Spa product lines
- Fitness equipment and industry trends
- Appointment systems and booking strategies
- Familiarity with general health and sanitation regulations
- Strong strategic planning and project management skills
- Superior decision-making while managing multiple priorities
- Proven ability to thrive in a fast-paced, high-pressure environment
- Positive attitude to interact effectively with guests, management, and team members
- Minimum 2 years of relevant experience in a spa supervisory or management role
Job Duties
- Operate a smooth, efficient, and cost-effective operation, including labor management, supervision of all aspects of services, and inventory control
- Manage Spa/Salon/Fitness Centers/Retail Sales staff to ensure they adhere to and enforce company policies, while being alert to their duties and responsibilities
- Respond to guest service interactions in a professional and timely manner
- Create and adjust staff schedules and floor operation, in conjunction with Workforce Management and Collective Bargaining Agreements (where applicable)
- Responsible for department staffing to include interviewing and selecting internal and external candidates, training, coaching/counseling and termination decisions, and/or making changes to an employee’s schedule or status
- Instruct new hires and employees on expectations and responsibilities for each role
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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