Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $90,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible scheduling
Job Description
Evolution Hospitality is a distinguished lifestyle vertical of Aimbridge Hospitality, renowned for creating unique lifestyle experiences and driving exceptional performance across a curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, along with restaurants, bars, and lounges throughout North America. With an emphasis on both culture and results, Evolution Hospitality values honesty, humility, intellect, and ability equally, fostering an environment where personal and professional growth are paramount. This dynamic approach has cemented Evolution Hospitality as a world-class operator in the hospitality industry, celebrated for its talented and compassionate team members who are continually striving to improve themselves and... Show More
Job Requirements
- Bachelor's degree or equivalent
- minimum four years of club management experience
- ability to communicate clearly
- strong decision-making skills
- ability to meet deadlines
- proficiency in multitasking
- effective problem-solving skills
- ability to analyze and adapt complex information
- excellent listening and interpersonal skills
- competency with financial data and basic math
Job Qualifications
- Bachelor's degree or equivalent
- at least 4 years of experience in club management
- in depth knowledge of building budgets
- experience analyzing income statements
- knowledge of fitness prescription, front desk operations and increasing sales or memberships
- ability to convey information and ideas clearly
- strong decision-making skills
- ability to routinely meet deadlines
- effective multitasking skills
- problem-solving skills including anticipating, preventing, identifying and resolving workplace issues
- ability to assimilate complex information from disparate sources
- strong listening, understanding and communication skills
- ability to work with financial information and perform basic arithmetic functions
Job Duties
- Approach all encounters with guests and associates in a friendly, service oriented manner
- maintain regular attendance in compliance with Aimbridge Hospitality standards
- maintain high standards of personal appearance and grooming including wearing proper uniform and name tag
- comply at all times with Aimbridge Hospitality standards and regulations
- exercise direct responsibility for spa reception and cleaning associates in the absence of Spa Director
- partner with Spa Director to control staffing levels and compensation programs
- proactively develop recruitment strategies and activate at appropriate time
- manage direct reports overseeing customer service and cleaning staff
- hold one-on-ones to advise on decision making
- develop, implement and maintain operational procedures
- ensure direct reports communicate and follow-through on objectives
- partner with Spa Director and accounting to recommend and redesign systems
- track and assess managerial and cleaning staff schedules and vacation time
- support and manage day-to-day functions including purchasing, display, inventory control and sales management of retail lines
- provide needs assessment and develop training programs for retail sales
- assist Spa Director in setting revenue and spending budgets
- follow lost and found procedures efficiently
- maintain departmental objectives and goals
- maintain open communication with other departments
- attend meetings as necessary
- promote teamwork, associate motivation and morale
- remain mindful of energy conservation
- follow all safety and security regulations
- maintain confidentiality of hotel and guests
- adhere to Aimbridge Hospitality policies
- uphold commitment to superior service and hospitality
- practice safe work habits
- handle guest requests in a friendly, efficient and courteous manner
- be familiar with company policies and house rules
- be attentive, friendly, helpful and courteous to all guests, managers and associates
- perform special projects and other responsibilities as assigned
- participate in task forces and committees
- travel for meetings, training, conferences and task forces
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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