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White Lodging

Spa Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
Paid Time Off
Employee assistance program
401(k) with Company Match
Complimentary wellness tools
Unlimited referral bonuses
Leadership development
Tuition Reimbursement
hotel discounts
Dining Discounts
Travel and entertainment discounts

Job Description

White Lodging is a leading hospitality company known for developing and operating a diverse portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants across some of the most vibrant cities in the United States. The company is dedicated to delivering exceptional guest experiences by blending outstanding service with a culture that supports employee growth and well-being. White Lodging’s portfolio exemplifies innovation, quality, and luxury in the hospitality sector, with a deep commitment to making guests feel valued and cared for, reflecting the true essence of hospitality. Whether it is a boutique hotel stay, a fine dining experience, or relaxing in... Show More

Job Requirements

  • Minimum 3 years of spa or hospitality management experience
  • Prior leadership experience preferred
  • Strong knowledge of spa operations including scheduling, retail management, and financial reporting
  • Excellent organizational, communication, and leadership skills
  • Ability to train, motivate, and engage team members to deliver elevated guest experiences
  • Passion for wellness and hospitality with an eye for operational detail and efficiency
  • Ability to stand for long periods and occasionally lift up to 25 lbs

Job Qualifications

  • Minimum 3 years of spa or hospitality management experience
  • Strong knowledge of spa operations including scheduling, retail management, and financial reporting
  • Excellent organizational, communication, and leadership skills
  • Ability to train, motivate, and engage team members to deliver elevated guest experiences
  • Passion for wellness and hospitality with an eye for operational detail and efficiency

Job Duties

  • Support the Spa Director in managing all spa operations including scheduling, reservations, treatment coordination, and front desk functions
  • Oversee retail operations by driving sales performance, assisting with product selection, vendor management, merchandising, and inventory control
  • Maintain spa facilities and equipment ensuring all tools and treatment areas meet brand standards and receive regular maintenance
  • Monitor spa performance metrics such as sales, payroll, and expenses, ensuring goals are met or exceeded while maintaining cost control
  • Lead and mentor spa associates ensuring adherence to service standards and promoting a culture of exceptional hospitality
  • Assist in developing and executing spa promotions, group experiences, and special events to drive revenue and enhance guest engagement
  • Support associate recruitment, onboarding, and performance management
  • coach and recognize team members to encourage growth and engagement
  • Collaborate with the Spa Director on financial planning, budgeting, payroll, and guest satisfaction improvement strategies

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.