Alyeska Resort

Spa Housekeeping Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $24.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Competitive wages
monthly bonus incentives
Ski pass for winter season
PTO
Personal Days
Medical health plan
Dental health plan
On-site accommodation
Commuter allowance
Discounts on retail products and spa services
Resort wide discounts

Job Description

Alyeska Nordic Spa is a premier wellness destination located amidst the breathtaking natural landscape of Girdwood, Alaska. Situated on the grounds of the renowned Alyeska Resort, this spa offers a unique and immersive experience that combines the healing benefits of hydrotherapy with the beauty of the surrounding Boreal forest. Guests can enjoy a variety of amenities including hot, warm, and cold pools, saunas, steam rooms, and massage therapy treatments designed to provide relaxation and connection with nature and themselves. The spa emphasizes a philosophy of wellness redefined, where visitors are encouraged to relax without rules and authentically engage in a... Show More

Job Requirements

  • 3-5 years experience in a progressively senior role leading a housekeeping or cleaning department
  • preference for those with experience in the hotel, hospitality, or aquatic industry
  • must have excellent interpersonal and communication skills
  • recognized team player and a self-starter with strong organizational skills
  • ability to train, coach, and develop associates in an entrepreneurial and progressive environment
  • proficient in Windows, PMS, and MS Office applications

Job Qualifications

  • 3-5 years experience in a progressively senior role leading a housekeeping or cleaning department
  • preference for those with experience in the hotel, hospitality, or aquatic industry
  • must have excellent interpersonal and communication skills
  • recognized team player and a self-starter with strong organizational skills
  • ability to train, coach, and develop associates in an entrepreneurial and progressive environment
  • proficient in Windows, PMS, and MS Office applications

Job Duties

  • Leads and supervises the spa attendant and cleaning teams to ensure efficient and effective operations
  • collaborates with the General Manager and Aquatic Facilities Manager to develop and implement strategies for improving cleanliness and maintenance standards
  • directs cleaning operations to maintain cleanliness and sanitation across all areas of the spa, including change rooms, lobby, massage pavilion, pools and facilities
  • maintains a visible presence in daily operations to support quality first impressions for guests
  • develops and manages the department budget in coordination with the General Manager and accounting team
  • oversees performance reviews, scheduling, payroll, forecasting, and inventory management
  • ensures productivity goals are met while seeking cost and labor efficiency
  • recruits, trains, and mentors staff to meet company standards of quality, service, and productivity
  • provides resources, training, direction, coaching, and feedback to team members for their continuous development
  • addresses and resolves guest issues and complaints effectively using problem-solving and interpersonal skills
  • champions safety protocols and ensures compliance with quality standards
  • assists in recruitment, financial reviews, expense tracking, and other fiscal activities as needed
  • develops and implements deep cleaning practices to maintain equipment longevity
  • leads by example with a hands-on approach to spa cleanliness duties
  • fulfills any other duties assigned by ANS Leadership as necessary

Job Qualifications

Experience

Expert Level (7+ years)

Job Location