Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Competitive wages
monthly bonus incentives
Ski pass for winter season
PTO
Personal Days
Medical health plan
Dental health plan
On-site accommodation
Commuter allowance
Discounts on retail products and spa services
Resort wide discounts
Job Description
Alyeska Nordic Spa is a premier wellness destination located amidst the breathtaking natural landscape of Girdwood, Alaska. Situated on the grounds of the renowned Alyeska Resort, this spa offers a unique and immersive experience that combines the healing benefits of hydrotherapy with the beauty of the surrounding Boreal forest. Guests can enjoy a variety of amenities including hot, warm, and cold pools, saunas, steam rooms, and massage therapy treatments designed to provide relaxation and connection with nature and themselves. The spa emphasizes a philosophy of wellness redefined, where visitors are encouraged to relax without rules and authentically engage in a... Show More
Job Requirements
- 3-5 years experience in a progressively senior role leading a housekeeping or cleaning department
- preference for those with experience in the hotel, hospitality, or aquatic industry
- must have excellent interpersonal and communication skills
- recognized team player and a self-starter with strong organizational skills
- ability to train, coach, and develop associates in an entrepreneurial and progressive environment
- proficient in Windows, PMS, and MS Office applications
Job Qualifications
- 3-5 years experience in a progressively senior role leading a housekeeping or cleaning department
- preference for those with experience in the hotel, hospitality, or aquatic industry
- must have excellent interpersonal and communication skills
- recognized team player and a self-starter with strong organizational skills
- ability to train, coach, and develop associates in an entrepreneurial and progressive environment
- proficient in Windows, PMS, and MS Office applications
Job Duties
- Leads and supervises the spa attendant and cleaning teams to ensure efficient and effective operations
- collaborates with the General Manager and Aquatic Facilities Manager to develop and implement strategies for improving cleanliness and maintenance standards
- directs cleaning operations to maintain cleanliness and sanitation across all areas of the spa, including change rooms, lobby, massage pavilion, pools and facilities
- maintains a visible presence in daily operations to support quality first impressions for guests
- develops and manages the department budget in coordination with the General Manager and accounting team
- oversees performance reviews, scheduling, payroll, forecasting, and inventory management
- ensures productivity goals are met while seeking cost and labor efficiency
- recruits, trains, and mentors staff to meet company standards of quality, service, and productivity
- provides resources, training, direction, coaching, and feedback to team members for their continuous development
- addresses and resolves guest issues and complaints effectively using problem-solving and interpersonal skills
- champions safety protocols and ensures compliance with quality standards
- assists in recruitment, financial reviews, expense tracking, and other fiscal activities as needed
- develops and implements deep cleaning practices to maintain equipment longevity
- leads by example with a hands-on approach to spa cleanliness duties
- fulfills any other duties assigned by ANS Leadership as necessary
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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