Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
Fontainebleau Las Vegas is a luxury resort and hotel known for its exceptional services and premium amenities tailored to offer an unparalleled guest experience. Situated in one of the most vibrant cities, Fontainebleau brings together an innovative approach to hospitality, combining luxury, comfort, and sophistication. The resort boasts elegant accommodations, world-class spa and wellness facilities, gourmet dining options, and a host of entertainment offerings designed to satisfy even the most discerning guests. Its commitment to excellence and guest satisfaction makes it a premier destination for visitors seeking luxury and relaxation. Fontainebleau Las Vegas values diversity, inclusivity, and the professional growth... Show More
Job Requirements
- Must be at least 18 years of age
- High school diploma or equivalent required
- Experience in a similar role for a high-luxury salon and spa preferred
- Experience in high-volume luxury spa or resort preferred
- Proficiency in Microsoft applications (Excel, Word, PowerPoint, and Outlook)
- Polished appearance and demeanor
- Excellent guest and member skills
- Effective time management skills and ability to multi-task in a fast-paced environment
- Extraordinary attention to detail, while working under tight deadlines
- Ability to resolve problems to the satisfaction of both the guest and the company
- Ability to uphold and demonstrate the highest level of integrity in all situations
- Willingness and ability to work a flexible schedule including holidays, nights, and weekends
- Ability to work in a fast-paced, busy, and somewhat stressful environment
Job Qualifications
- High school diploma or equivalent
- Experience in a similar role for a high-luxury salon and spa preferred
- Experience in high-volume luxury spa or resort preferred
- Must be proficient in Microsoft applications (Excel, Word, PowerPoint, and Outlook)
- Polished appearance and demeanor
- Excellent guest and member skills
- Effective time management skills and ability to multi-task in a fast-paced environment
- Extraordinary attention to detail, while working under tight deadlines
- Ability to resolve problems to the satisfaction of both the guest and the company
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
- Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to read and communicate verbally in English
- Written communication skills in English may also be required
- Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
Job Duties
- Welcome and interact with guests as they enter and exit the facility
- Provide a luxury experience while engaging conversations with guests and members
- Ensure that all spa facilities are neat, clean, and well stocked
- Maintain up-to-date knowledge of facility products, features, and amenities
- Provide all guests with tours of the facilities and lay out the features and benefits of facilities
- Issue all guests with a locker, robe, and spa slippers
- Review guest appointments/schedules and assist guest with escorting to where they will be picked up/returned for/from their treatments
- Be able to assist guests with all questions and booking requests while they are in the spa
- Be able to assist in other areas of the spa as needed without being prompted to do so
- Provide accurate, appropriate, and immediate responses to all guest requests
- Follow up to ensure guest satisfaction
- Attend and participate in support training and staff meetings
- Ensure all Fontainebleau core values, property and department standards are implemented and applied
- Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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