Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $25.24
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
employee discount
401k plan
Complimentary stays
Free Meals
Uniform cleaning
Job Description
Four Seasons Hotels and Resorts is renowned worldwide as a leader in luxury hospitality, consistently delivering exceptional guest experiences through a blend of personalized service and elegant surroundings. Founded in 1960, the company operates a collection of luxury hotels and resorts in major city centers and premier resort destinations around the globe. At the core of Four Seasons' success is its commitment to a world-class employee experience and a company culture that values respect, growth, and collaboration. Employees at Four Seasons are encouraged to pursue excellence and engage meaningfully with guests, ensuring memorable stays that set the brand apart in... Show More
Job Requirements
- Flexible schedule including mornings, evenings, weekends, and holidays
- Excellent communication skills
- Ability to manage and lead a team
- Strong organizational and multitasking abilities
- Customer service orientation
- Proficiency with scheduling and inventory management
- Prior supervisory experience preferred
Job Qualifications
- Hospitality or business management college degree preferred
- One to two years previous experience in a supervisory level position within a luxury spa preferred
- Good command of the English language
- Successful candidate must possess legal work authorization in the United States
Job Duties
- Plan, organize, control, and direct the schedule for the Spa Receptionist/Attendant employees
- Arrange spa appointments while greeting and accommodating guests
- Greet, accommodate, and facilitate guest arrival and departure in the spa
- Respond to all interactions in an efficient, courteous, and professional manner to achieve maximum customer satisfaction
- Ensure the established Four Seasons service and core standards are met
- Maintain appropriate inventory levels through ordering
- Manage groups and VIP guests properly through introductions, tours, and billing
- Complete glitch guest resolution and follow up in a timely manner
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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