Spa Front Desk Receptionist

West Palm Beach, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $17.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

wellness programs

Job Description

Eau Spa is a premier luxury spa nestled within one of the world’s most exclusive Forbes Five Star properties. Renowned for its commitment to delivering unparalleled indulgent guest experiences, Eau Spa has earned a distinguished reputation among elite spa destinations globally. The spa operates under the esteemed Arch Amenities Group, the world’s leading spa, fitness, and leisure firm, known for its dedication to excellence, innovation, and comprehensive wellness solutions. Arch Amenities Group’s legacy in the luxury hospitality and wellness market is built on providing superior service, state-of-the-art facilities, and fostering welcoming environments where guests feel valued and rejuvenated.

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Job Requirements

High School diploma
Customer service experience
Experience handling money
Strong communication skills
Ability to multitask efficiently
Professional appearance and discretion
Excellent verbal and written communication
Energetic and motivated attitude
Ability to work evenings, weekends and holidays
Physical ability to stand for extended periods
Ability to lift at least 25 pounds
Ability to perform physical movements such as stooping, kneeling and bending
Basic computer proficiency
Team player attitude

Job Qualifications

High School diploma but college degree preferred
Customer service experience
Previous experience handling money
Excellent communication, customer service skills and work ethic
Efficient, well organized and able to handle multiple duties simultaneously
Professional manner, discretion and appearance
Excellent verbal and written skills
Energetic, enthusiastic and motivational
Strong team player
Proficient in computer skills and office equipment
Ability to lift 25 lbs
Availability to work nights, weekends and holidays
Ability to stand for long periods
Ability to stand, stoop, kneel, crouch, bend, walk and talk regularly
Ability to use hands to finger, handle, feel or operate objects and reach with hands and arms

Job Duties

Ensures the Arch Amenities Group Experience for members and guests by maintaining standards
Adheres to policies of the facility and Arch Amenities Group
Reports incidents or accidents to the Facility Manager
Submits paperwork and financial reporting as per policy
Maintains department maintenance procedures and checklists
Conducts monthly inventory of supplies and products
Becomes knowledgeable about the facility and its amenities
Ensures facility access is restricted to actual members and guests and maintains safety
Greets guests with a smile and direct eye contact
Makes reservations and provides information for guests
Manages time efficiently and ensures proper coverage
Keeps area clear of clutter and personal effects
Updates staff communication book and informs coworkers at shift end
Alerts manager of any member, guest, or facility issues
Enrolls members and guests in programs
Processes payments and reconciles daily sales and deposits
Assists with lifting and storing facility equipment and products
Performs additional duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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