Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Employee Discounts
Health Insurance
Retirement Plan
Professional development opportunities
Flexible Schedule
Job Description
Spa Relais is a premier spa destination renowned for its commitment to providing guests with a serene and luxurious experience that fosters relaxation and rejuvenation. Situated in an environment designed to promote tranquility, Spa Relais combines elegant ambiance, expert staff, and exceptional amenities to ensure that every visitor leaves feeling refreshed and valued. Known for its comprehensive range of wellness treatments and premium spa services, this establishment prides itself on its personalized approach, distinguishing itself as a top choice for individuals seeking an exceptional spa getaway or routine self-care regimen. The spa emphasizes creating a calm and welcoming environment, highlighting... Show More
Job Requirements
- high school diploma or ged
- two years experience in the spa guest services front desk or related professional area
- must be available to work evenings
- must be available to work weekends
- book4time management system knowledge is preferred
- must be detail-oriented and have the ability to multi-task
- ability to be efficient and productive in a fast-paced environment
- must have enthusiasm and possess excellent customer service skills
- must possess basic math and money-handling skills
- enjoy working with people and possess a friendly and outgoing personality
Job Qualifications
- high school diploma or ged
- two years experience in spa guest services front desk or related field
- proficiency in customer service communication and multitasking
- basic math and money-handling skills
- friendly and outgoing personality
- ability to work evenings and weekends
- knowledge of Book4Time management system preferred
Job Duties
- greet and welcome guests in a friendly and professional manner
- provide tours of the spa facilities showcasing amenities and services
- check-in guests efficiently and accurately verifying appointments and preferences
- maintain knowledge of spa services pricing and availability
- handle cash and credit card transactions ensuring proper recording
- maintain a clean and organized front desk area and spa boutique
- assist with administrative tasks including phone calls emails and guest inquiries
- provide excellent customer service exceeding guest expectations
- assist guests in spa boutique by answering questions recommending items and restocking
- build strong relationships with guests fostering personalized experiences
- assist with the check-out process ensuring accurate billing and payment processing
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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