Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
employee travel program
educational assistance
Life insurance
Vacation Time
Paid Sick Time Off
Employee Meals
Job Description
Four Seasons is a renowned global leader in luxury hospitality, celebrated for its commitment to exceptional guest experiences and outstanding employee culture. Powered by its people, Four Seasons operates with a core philosophy of mutual respect and continuous improvement, nurturing a workplace where every team member is inspired to achieve excellence. The collective ethos of Four Seasons is built upon the Golden Rule—treating others as one would wish to be treated—creating an environment that supports genuine connections and heartfelt service. This ethos underpins every interaction, whether with guests, residents, or colleagues, and it is this spirit that drives the brand's... Show More
Job Requirements
- Education in spa management or hospitality or equivalent experience
- at least 5 years of previous employment in related position
- experience in a luxury hotel property
- excellent proficiency in English
- minimum 5 years management experience in a luxury spa
- superior knowledge of spa, wellness and holistic modalities
- thorough knowledge of 5-star service standards
- effective application of spa staffing models
- proven ability to create and implement spa service menus
- effective retail management
- successful marketing strategies
- demonstrated ability to project costs and revenue and adhere to budget
Job Qualifications
- Education in spa management or hospitality or equivalent experience
- at least 5 years of employment in related position
- experience in a luxury hotel property
- excellent reading, writing and oral proficiency in English
- minimum 5 years management experience in a luxury spa
- superior knowledge of spa, wellness and holistic modalities
- thorough knowledge of 5-star service standards
- effective application of spa staffing models
- proven ability to create and implement spa service menus
- effective retail management
- successful marketing strategies
- demonstrated ability to project costs and revenue and adhere to budget
Job Duties
- Supervise the management and growth of spa staff
- integrate and encourage growth of spa management personnel at other properties
- assist on projects and provide knowledge and reference to staff
- interview, train, schedule, monitor employee performance, discipline and complete payroll for personnel
- monitor quality and timeliness of communication generated by the Wellness Department
- manage operating supply funds and generate purchase requisitions
- participate in Member Fitness Committee and hotel meetings
- convey clear instructions and guidance to staff to promote high employee morale
- respond appropriately to hotel emergencies and safety situations
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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