Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $89,000.00 - $117,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee wellness programs
Bonuses
Professional development opportunities
Job Description
Marriott International is a globally renowned hospitality company committed to delivering exceptional guest experiences and fostering a culture of inclusivity, diversity, and well-being among its associates. The company operates a vast portfolio of distinguished hotel brands, including The Westin, which is known for its dedication to wellness and guest empowerment. The Westin Savannah Harbor Golf Resort & Spa, located at 1 Resort Drive in Savannah, Georgia, is a part of this prestigious family of hotels, offering luxurious accommodations and a comprehensive wellness spa experience. Marriott International prides itself on being an equal opportunity employer, promoting an environment where employees from... Show More
Job Requirements
- Degree in business administration, hotel and restaurant management, or related field
- 2 to 4 years of experience in spa, guest services, front desk, sales, or marketing
- Strong leadership and management capabilities
- Ability to manage budgets and vendor relationships
- Excellent customer service skills
- Effective communication skills
- Commitment to fostering a positive and inclusive work environment
Job Qualifications
- 2-year degree in business administration, hotel and restaurant management, or related field with 4 years relevant experience
- 4-year bachelor’s degree in business administration, hotel and restaurant management, or related field with 2 years relevant experience
- Proven experience in spa management or related guest services roles
- Strong leadership and team development skills
- Expertise in budget management and sales strategy development
- Excellent communication and interpersonal abilities
- Ability to create and maintain a positive guest-focused environment
Job Duties
- Manage and supervise all spa operations including programs, services, hours, facilities, and staff
- Coordinate the delivery of spa services including salon, skincare, fitness, wellness, massage, reservations, reception, and locker room areas
- Oversee spa sales and marketing strategies including promotions, group services, and advertising integration
- Manage spa operations budgets including payroll, purchasing, vendor contracts, and supply inventories
- Ensure exceptional customer service and guest hospitality standards are met and empowered among staff
- Conduct human resource activities including hiring, training, performance appraisals, and employee satisfaction initiatives
- Review guest feedback and satisfaction metrics to identify improvement areas and implement corrective actions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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