
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $135,000.00 - $139,000.00
Work Schedule
Flexible
Benefits
Medical
Dental
Vision
pension
401k plan
Sick Time
Paid Time Off
unpaid time off
free meals on duty
Complimentary laundry
hotel benefits
Job Description
Hotel Bel-Air is a prestigious luxury hotel located in Los Angeles, renowned for its timeless elegance and exceptional hospitality. As part of the Dorchester Collection, Hotel Bel-Air represents one of the most celebrated names in the boutique hotel industry, attracting discerning travelers who seek a unique blend of privacy, tranquility, and world-class service. The hotel is set amid lush gardens and boasts a rich history, making it a landmark known for its refined atmosphere and exquisite guest experiences. At Hotel Bel-Air, a commitment to excellence permeates every department, creating an environment where employees are valued, supported, and empowered to deliver... Show More
Job Requirements
- Bachelor’s degree in hospitality, business, or related field preferred
- Minimum 5 years of experience in spa management or related hospitality leadership role
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Demonstrated ability to lead and motivate teams
- Familiarity with spa services and hotel operations
- Proficiency in English
- Willingness to work flexible hours including weekends and holidays
Job Qualifications
- Proven leadership experience in spa or hospitality management
- Strong communication skills with a customer service ethic
- Ability to manage payroll, budgets, and financial performance
- Experience in staff training and development
- Knowledge of retail purchasing and inventory management
- Ability to implement policies to maximize profit
- Flexible and adaptable to a 24/7 operating environment
- Proficiency in English
Job Duties
- Ability to cross train in various departments for overall understanding of the operations and providing ultimate guest experience
- Follow, support, implement and ensure the Hotel Bel Air service standards set at all times
- Motivate and train staff creating excellence
- Grow staff for future management growth
- Work cohesively with other departments and co-workers as part of team
- Payroll management skills
- Revenue and expense management
- Must be able to cross-provide service of staff including Spa Coordinator, Spa Supervisor, and Attendant
- Oversee (and) conduct retail purchasing and inventory
- Follow, create, establish and ensure budgetary and financial guidelines
- Ability to recognize missed opportunities and state new policies/procedures to maximize profit
- Proactively seek to provide luxury service ensuring guest satisfaction
- Maintain complete knowledge of all hotel and spa features, services, and hours of operation
- Maintain complete knowledge, comply and ensure hotel and spa policies and procedures
- Performs any other job-related duties as required and requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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