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Hotel Bel-Air

Spa Director

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $135,000.00 - $139,000.00
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Work Schedule

Flexible
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Benefits

Medical
Dental
Vision
pension
401k plan
Sick Time
Paid Time Off
unpaid time off
free meals on duty
Complimentary laundry
hotel benefits

Job Description

Hotel Bel-Air is a prestigious luxury hotel located in Los Angeles, renowned for its timeless elegance and exceptional hospitality. As part of the Dorchester Collection, Hotel Bel-Air represents one of the most celebrated names in the boutique hotel industry, attracting discerning travelers who seek a unique blend of privacy, tranquility, and world-class service. The hotel is set amid lush gardens and boasts a rich history, making it a landmark known for its refined atmosphere and exquisite guest experiences. At Hotel Bel-Air, a commitment to excellence permeates every department, creating an environment where employees are valued, supported, and empowered to deliver... Show More

Job Requirements

  • Bachelor’s degree in hospitality, business, or related field preferred
  • Minimum 5 years of experience in spa management or related hospitality leadership role
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Demonstrated ability to lead and motivate teams
  • Familiarity with spa services and hotel operations
  • Proficiency in English
  • Willingness to work flexible hours including weekends and holidays

Job Qualifications

  • Proven leadership experience in spa or hospitality management
  • Strong communication skills with a customer service ethic
  • Ability to manage payroll, budgets, and financial performance
  • Experience in staff training and development
  • Knowledge of retail purchasing and inventory management
  • Ability to implement policies to maximize profit
  • Flexible and adaptable to a 24/7 operating environment
  • Proficiency in English

Job Duties

  • Ability to cross train in various departments for overall understanding of the operations and providing ultimate guest experience
  • Follow, support, implement and ensure the Hotel Bel Air service standards set at all times
  • Motivate and train staff creating excellence
  • Grow staff for future management growth
  • Work cohesively with other departments and co-workers as part of team
  • Payroll management skills
  • Revenue and expense management
  • Must be able to cross-provide service of staff including Spa Coordinator, Spa Supervisor, and Attendant
  • Oversee (and) conduct retail purchasing and inventory
  • Follow, create, establish and ensure budgetary and financial guidelines
  • Ability to recognize missed opportunities and state new policies/procedures to maximize profit
  • Proactively seek to provide luxury service ensuring guest satisfaction
  • Maintain complete knowledge of all hotel and spa features, services, and hours of operation
  • Maintain complete knowledge, comply and ensure hotel and spa policies and procedures
  • Performs any other job-related duties as required and requested

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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