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Job Overview
Employment Type
Part-time
Job Description
Equinox Group is a globally recognized collective of distinguished lifestyle brands renowned for delivering exceptional, experiential, and differentiated wellness and fitness experiences. With a footprint that spans major cities in the United States, as well as international locations in London, Toronto, and Vancouver, Equinox has established itself as a leader in high-performance living through its portfolio that includes top-tier brands such as SoulCycle and Equinox Hotels. The company’s mission is centered on maximizing life by fostering environments that inspire individuals to unlock their fullest potential through health, fitness, and wellness innovation. Equinox’s culture is deeply rooted in passion, disruption, and... Show More
Job Requirements
- minimum 1-2 years customer service experience
- commitment to work minimum 3 days per week
- legal right to work in the United States
- ability to multitask and prioritize responsibilities
- strong communication and interpersonal skills
- proficiency with computer systems and applications
- enthusiastic and passionate about the spa industry
Job Qualifications
- 1-2 years of customer service experience
- excellent organizational skills
- strong communication skills
- problem-solving abilities
- proficient computer skills
- enthusiasm and knowledge about the spa industry
- ability to multitask effectively
- open to incorporating new techniques and ideas
- personable and outgoing demeanor
Job Duties
- contribute towards the sales goals of the spa by increasing product and service sales
- provide superior customer service to all members, prospects, and guests
- manage phone communications and reach out to clients
- maintain the spa reception area and ensure smooth daily operations
- assist with scheduling and appointment management
- resolve customer inquiries and complaints promptly and courteously
- promote spa products and services through effective communication
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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