Spa Coordinator (Part Time) - Hotel Spa

El Cajon, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Paid holidays

Career Development

Job Description

The Sycuan Band of the Kumeyaay Nation is a community deeply rooted in history, culture, and resilience. Originating centuries ago from a people living together through farming, hunting, and fishing, the Sycuan Tribe continues to evolve while maintaining a strong sense of community. Today, the Sycuan Tribe governs its reservation and has developed a diverse range of enterprises in the San Diego region, including a state-of-the-art casino and a luxurious golf resort. These ventures illustrate the Tribe's commitment to economic growth, cultural preservation, and community development. Sycuan is more than just a successful business; it is a thriving community that... Show More

Job Requirements

1 year of guest service experience
6 months of receptionist experience
6 months of cash handling experience
ability to interact effectively with team members and guests
ability to communicate effectively in the English language
ability to prioritize and perform multiple tasks and assignments
ability to perform simple mathematical calculations
ability to count cash and make change in a fast-paced environment
ability to recognize counterfeit money
ability to maintain professionalism and composure
ability to understand and follow verbal directives and written directions
ability to perform data entry
ability to appear for work on time
ability to complete forms and documents
ability to sit and stand for up to eight hours at a time
ability to routinely lift up to 30 lbs.
ability to bend, stoop, push, and pull
ability to accept constructive criticism
ability to maintain confidentiality
ability to work weekend and holiday shifts
ability to avoid participating in gossip or promoting gossip in any form
ability to perform other related duties as required by management

Job Qualifications

1 year of guest service experience
6 months of receptionist experience
6 months of cash handling experience
spa or resort spa environment experience desirable
high school diploma or G.E.D. desirable
hospitality experience desirable
ability to interact effectively with team members and guests
ability to communicate effectively in the English language
ability to prioritize and perform multiple tasks and assignments
ability to perform simple mathematical calculations
ability to count cash and make change in a fast-paced environment
ability to recognize counterfeit money
ability to maintain professionalism and composure
ability to understand and follow verbal directives and written directions
ability to perform data entry
ability to appear for work on time
ability to complete forms and documents
ability to sit and stand for up to eight hours at a time
ability to routinely lift up to 30 lbs.
ability to bend, stoop, push, and pull
ability to accept constructive criticism
ability to maintain confidentiality
ability to work weekend and holiday shifts
multi-lingual skills desirable

Job Duties

Provides guest service by welcoming all guests entering the spa and salon, providing assistance and/or instruction in the use of the spa facilities and services, providing robe, slippers, towels, water, answering incoming calls, greeting callers, visitors, and team members in a friendly and courteous manner, providing spa and salon treatment options, informing guest of promotions and specials, scheduling requested treatments, and promptly notifying Spa and Retail Leadership of guest comments and/or complaints
Provides accounting of sales transactions during shift by entering cash transactions into the Point-of-Sale System, counting currency, logging guest discounts, vouchers, and credit cards in the Cashier Drop worksheet, balancing the money drawer against the generated cashier report following established procedures, and reporting discrepancies to the Spa Leadership
Ensures spa merchandise is stocked by completing and submitting supply requisitions, placing delivered items in cabinets, wiping and restocking shelves, counters, and rearranging merchandise in display cabinets, and cleaning cashier stations according the established procedures
Ensures spa inventory is stocked by completing and submitting supply requisitions, placing delivered items in cabinets, wiping and restocking shelves, counters, and cleaning stations according to established procedures
Maintains department equipment, materials, and fixtures by ensuring all products and promotional materials are available and visible at the spa desk and display racks, cleaning and removing debris from counters, cupboards and equipment, maintaining orderly storage area, transporting materials and equipment to various spa rooms as needed, notifying manager of any of any damaged, broken or inoperable equipment and when materials or supplies are low and need to be reordered, placing used linens in appropriate area, and performing other maintenance and cleaning tasks as assigned by the manager
Provides administrative support to the department by documenting and forwarding reports, complaints, suggestions, and recommendations to the Spa & Retail Leadership, assisting with the coordination of Spa promotions and sales events, and distributing promotional merchandise as directed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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