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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $17.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Daily Pay
Free Telemedicine
Virtual mental health care
Health Insurance
Life insurance
401k plan
company match
Paid parental leave
Paid Time Off
Holiday pay
Pet insurance
Employee assistance program
Savings marketplace discounts
Job Description
Schulte Hospitality Group (SHG) is a prominent and respected third-party hospitality management company with extensive multi-generational expertise spanning all aspects of the hospitality industry. Operating more than 200 locations across 38 states and three countries, SHG manages an impressive portfolio that includes Marriott, Hilton, IHG, Hyatt, along with numerous independent, boutique, and lifestyle properties and restaurants. Their dedication to creating an authentic service culture defines their success, prioritizing respect, authenticity, and hospitality while aiming to make a positive impact in everything they do. They carefully cultivate an inclusive and employee-focused workplace environment, investing deeply in staff development, engagement, and empowerment,... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a spa, hospitality, or customer service environment preferred
- ability to multitask and stay organized in a fast-paced setting
- strong interpersonal and communication skills
- knowledge of spa treatments, services, and wellness practices is a plus
- comfortable with light physical work including standing, bending, lifting towels or supplies
- basic computer skills and experience with booking software (e.g., Mindbody, Book4Time) preferred
- CPR/First Aid certification is a plus
Job Qualifications
- High school diploma or equivalent
- previous experience in a customer service, hospitality, or receptionist role preferred
- experience in a spa, salon, or wellness environment is a plus
- familiarity with spa booking software and point-of-sale systems is preferred
- exceptional customer service and communication skills
- friendly, professional, and polished demeanor
- strong organizational and multitasking abilities in a fast-paced environment
- basic math skills and comfort with handling cash and electronic payments
- proficiency in Microsoft Office and booking/reservation platforms
- ability to maintain discretion and confidentiality with client information
- flexibility to work weekends, holidays, and varied shifts as needed
- CPR/First Aid certification is a plus
Job Duties
- Greet all guests warmly and professionally upon arrival
- manage spa bookings, appointment scheduling, and confirmations using the spa's software system
- answer phones, respond to emails, and handle general inquiries
- process payments and handle cash or card transactions
- provide information about services, packages, and promotions
- upsell retail products and spa treatments when appropriate
- maintain accurate client records and intake forms
- coordinate with therapists and service providers for smooth flow of appointments
- during business hours, maintain cleanliness and sanitation of all spa areas including locker rooms, treatment rooms, relaxation areas, and common spaces
- stock and replenish towels, robes, slippers, water stations, and other amenities
- sanitize surfaces and equipment after each use following spa hygiene protocols
- assist guests with locker use, product selection, and general spa navigation
- perform routine checks to ensure all areas are clean, organized, and well-stocked
- report maintenance or safety issues promptly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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