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Woodhouse Spas

Spa Concierge - Part Time

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $17.00
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Work Schedule

Weekend Shifts
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Benefits

Bonus based on performance
Company parties
competitive salary
Opportunity for advancement
Wellness resources

Job Description

The Woodhouse Day Spa is a leading name in the wellness and luxury spa industry, renowned for its commitment to providing affordable luxury self-care to guests across the United States. Established in 2001, The Woodhouse has grown into a premier spa franchise with over 85 locations nationwide. Each spa location emphasizes a holistic approach to wellness, offering guests signature massages, facials, body treatments, and rituals designed to promote relaxation, rejuvenation, and overall well-being. The company prides itself on delivering an unparalleled spa experience, blending expert care with a serene and inviting atmosphere. As a franchise, each Woodhouse Spa is independently... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to provide excellent customer service
  • Strong verbal communication skills
  • Basic computer skills for scheduling appointments
  • Ability to work evening and weekend shifts
  • Must be reliable and punctual
  • Enthusiastic and professional demeanor

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and manage time effectively
  • Attention to detail and professionalism
  • Positive attitude and passion for wellness and hospitality
  • Ability to work evenings and weekends

Job Duties

  • Provide personal attention from the time the guest walks through the door
  • Educate the guest on the Woodhouse experience including a warm welcome, introduction to locker room and amenities, and helping them have a seamless experience
  • Answer the phone with a smile each and every time, and accurately schedule appointments to ensure guest satisfaction
  • Serve as a brand ambassador by maintaining a clean, safe, and inviting spa environment with appropriate lighting, music, and scent
  • Remember small details that make The Woodhouse special such as the guest's favorite drink, warm neck wrap, and personal occasions like birthdays and anniversaries
  • Serve as backup for the leadership team when they are busy and ensure the spa runs smoothly
  • Be available for evening and weekend shifts

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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