Alila Marea

SPA CONCIERGE PART TIME

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Complimentary on-site parking
Discounted Hyatt hotel rooms
Complimentary Hyatt hotel rooms after a year of service
comprehensive medical insurance
Dental Insurance
Vision Insurance
401K with company match
Paid vacation time
Paid sick time
Great work environment
Incredible ocean views
Highly competitive pay

Job Description

Alila Marea Beach Resort Encinitas is an iconic beachfront resort located in North County, San Diego, California, approximately 28 miles north of San Diego International Airport. This distinctive resort is set in the charming and artistic community of Encinitas, well known for its unpretentious vibe and balanced, holistic lifestyle focused on wellness, nature, and relaxation. The area is famous for its consistent ocean waves, dramatic coastline, and vibrant local culture, making it a favored destination for travelers seeking an authentic Southern California beach experience. Encinitas offers a unique combination of natural beauty and a laid-back atmosphere, where visitors can engage... Show More

Job Requirements

  • High school diploma or equivalent
  • at least one year of related experience in luxury hospitality
  • excellent communication and interpersonal skills
  • proficiency with Microsoft Office
  • ability to handle multiple priorities in a fast-paced environment
  • flexibility to work evenings, weekends and holidays
  • strong attention to detail and cleanliness standards
  • professional appearance and demeanor
  • physical ability to stand for long periods
  • positive attitude and initiative
  • team-oriented mindset

Job Qualifications

  • At least one year of experience in a receptionist or front desk position in a luxury environment, serving the customer face-to-face
  • presents a caring, warm demeanor with a true desire to satisfy the needs of others in a fast paced, luxury environment
  • must be able to respond to individual guest needs and adhere to company standards as written in the employee handbook
  • must possess attention to detail and a high standard for cleanliness
  • capable of dealing with stressful situations calmly and professionally
  • must have excellent communication skills
  • must be proficient with computers, particularly Microsoft Office products such as Outlook, Word, and Excel
  • experience with Book4Time a plus
  • must be able to prioritize and handle multiple tasks simultaneously
  • flexible availability including evenings, weekends and holidays is required
  • display professional demeanor and appearance at all times
  • ability to stand for long periods of time
  • maintains a positive attitude and takes initiative to get the job done
  • committed to producing quality work
  • supportive team player
  • eager to learn and to share knowledge and skills

Job Duties

  • Check in spa guests
  • schedule and manage appointments
  • maintain cleanliness of the spa facility including locker rooms, quiet lounge and pool deck
  • act as a liaison between guests, spa management and other resort departments
  • provide quality guest service experience
  • maintain a positive work environment for spa staff
  • handle guest inquiries and resolve issues promptly

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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