Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
fitness center access
Employee assistance program
Career development opportunities
Job Description
The Omni Oklahoma City Hotel is a landmark luxury hotel strategically located in the vibrant heart of downtown Oklahoma City. This impressive 605-room convention center hotel stands next to the Paycom Center, home to the OKC Thunder, and the Oklahoma Convention Center, making it a prime destination for both business and leisure travelers. Guests are treated to breathtaking views of the sprawling 70-acre Scissortail Park and the downtown skyline, enhancing the overall luxurious and vibrant ambiance of the property.
The hotel blends modern amenities with exceptional service, featuring a diverse array of dining and entertainment options. These include Seltzer's ... Show More
The hotel blends modern amenities with exceptional service, featuring a diverse array of dining and entertainment options. These include Seltzer's ... Show More
Job Requirements
- high school diploma or equivalent
- minimum 1 year experience in customer service or spa environment preferred
- excellent communication and interpersonal skills
- ability to work flexible hours including evenings weekends and holidays
- ability to stand walk and lift up to 30 pounds
- willingness to obtain and maintain required state issued alcohol license and training certificate
- strong computer literacy and phone etiquette
- professional appearance and demeanor
Job Qualifications
- self motivated
- maintain a professional appearance at all times
- minimum 1 year experience working with answering phones in a customer orientated environment
- demonstrate pleasant and appropriate phone etiquette
- excellent listening and verbal skills
- computer literate with good key-boarding skills
- high school diploma or the equivalent
- team player
- responsible dependable
- high personal standards and values
- excellent guest service and attention to detail
- ability to work under pressure without letting that pressure show to the guest
- effective communicator
- flexible and cooperative
- must be able to stand and walk for extended periods of time
- must be able to bend reach
- must be able to lift carry push pull 30 lbs
- must be able to work various shifts including holidays and weekends
- must be able to obtain and maintain a state issued alcohol license and training certificate
Job Duties
- work as part of the Spa therapy team to consistently provide the highest possible standard of guest service creating a sensory journey for guests helping them to rest relax and regain a sense of balance and harmony in their lives
- book and confirm appointments greet guests provide tours beverages and check in and check out guests
- up-sell cross-sell and pre-sell services and products
- relay with confidence both product and service benefits to guests
- assist guests in retail area as needed
- work closely with Spa Manager to communicate spa goals and objectives policies and procedures prices and relevant information to staff
- ensure all guest challenges are resolved in a timely manner and management is made aware of situation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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