Spa Concierge | Part Time

Norman, OK, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $19.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

flexible schedules

wellness programs

Job Description

The Omni Oklahoma City Hotel is a premier 605-room convention center hotel located in the vibrant heart of downtown Oklahoma City. This luxury property offers guests a unique experience with its prime location adjacent to the Paycom Center, home of the OKC Thunder, and the Oklahoma Convention Center. The hotel sits across from the expansive 70-acre Scissortail Park, providing picturesque views and an engaging urban atmosphere. As part of the Omni Hotels & Resorts collection, the hotel exemplifies upscale living, blending modern amenities with a deep respect for the heritage and progressive spirit of Oklahoma City.

The Omni ... Show More

Job Requirements

High school diploma or the equivalent
minimum 1 year experience working with answering phones in a customer orientated environment
demonstrate pleasant and appropriate phone etiquette
excellent listening and verbal skills
computer literate with good key-boarding skills
self motivated
maintain a professional appearance at all times
team player
responsible
dependable
high personal standards and values
excellent guest service and attention to detail
ability to work under pressure without letting that pressure show to the guest
effective communicator
flexible and cooperative
must be able to stand and walk for extended periods of time
must be able to bend, reach
must be able to lift, carry, push, pull 30 lbs
must be able to work various shifts including holidays and weekends
must be able to obtain and maintain a state issued alcohol license and training certificate

Job Qualifications

High school diploma or equivalent minimum 1 year experience working with answering phones in a customer oriented environment demonstrate pleasant and appropriate phone etiquette excellent listening and verbal skills computer literate with good key-boarding skills team player responsible dependable high personal standards and values excellent guest service and attention to detail ability to work under pressure without letting that pressure show to the guest effective communicator flexible and cooperative must be able to stand and walk for extended periods of time must be able to bend reach must be able to lift carry push pull 30 lbs must be able to work various shifts including holidays and weekends must be able to obtain and maintain a state issued alcohol license and training certificate maintain a professional appearance at all times self motivated

Job Duties

Work as part of the Spa therapy team to provide the highest standard of guest service creating a sensory journey for guests helping them relax book and confirm appointments greet guests provide tours beverages and check in and check out guests up-sell cross-sell and pre-sell services and products relay with confidence both product and service benefits to guests assist guests in retail area as needed work closely with Spa Manager to communicate spa goals objectives policies and procedures prices and relevant information to staff ensure all guest challenges are resolved in a timely manner and management is made aware of situation ensure retail display inventory levels are accurate and shelves are dust-free ability to open close and work closely with cash handling procedures assist with closing of all retail sales at front desk maintain an accurate shift log relay with confidence both service and product benefits to guests assist team and managers with miscellaneous duties ability to set up break down and maintain beverage bars in lounges and fitness facility assist with locker room maintenance and restocking filling locker room products

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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