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Four Seasons

Spa Concierge (Full Time) - One Dalton Street, Boston

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $29.70
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Hourly rate
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement matching plan
employee travel program
Educational assistance programs
Life insurance
vacation and paid sick time off
Complimentary employee meals

Job Description

Four Seasons Hotels and Resorts is a renowned luxury hospitality company that operates a collection of exceptional hotels and resorts worldwide. Known for its commitment to delivering world-class service and unforgettable guest experiences, Four Seasons is driven by its people - a community of passionate individuals who strive for excellence in every aspect of their work. With a reputation built on genuine care and attention to detail, Four Seasons provides an inspiring and inclusive work environment where employees are encouraged to grow and develop professionally. The organization believes in fostering a culture that celebrates respect, integrity, and kindness, ensuring that... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 1 year relevant experience preferred
  • Ability to work weekends, nights and holidays
  • Physical ability to lift, walk, bend and move objects up to 50lbs
  • Must be legally authorized to work in the United States
  • Proficiency in English language

Job Qualifications

  • Knowledge of Spa Coordinator operations with good communication skills
  • Physical mobility as lifting, walking, bending and moving objects up to 50lbs
  • Positive attitude and willingness to learn
  • Minimum 1 year experience preferred
  • Reading, writing and oral proficiency in the English language

Job Duties

  • Greet, accommodate and facilitate guest arrival and departure in the spa
  • Arrange spa appointments while greeting and accommodating guests
  • Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort
  • Maintain cleanliness, set-ups and spa standards in the locker rooms, workout and pool areas
  • Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • Assist guest with all inquiries in connection with spa services
  • Assist guests with the sale of retail merchandise
  • assist in the inventory and stocking of retail items
  • Ability to work weekends, nights and holidays

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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