Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
wellness programs
Career Development
Job Description
Mayflower Inn & Spa is a distinguished luxury boutique hotel located in the picturesque town of Washington, Connecticut. Set on 58 acres of beautifully landscaped gardens and woodland, this exquisite country retreat offers an unparalleled experience for guests seeking tranquility and sophistication just a two-hour drive from New York City. Recognized as one of the most prestigious luxury hideaways in Northeast America, the Mayflower Inn & Spa blends timeless elegance with modern amenities, providing an ideal escape into the idyllic countryside of Litchfield County. Here, guests can immerse themselves in serene surroundings that evoke a simpler time, where the essence... Show More
Job Requirements
- minimum education level: secondary school
- preferably two years of experience in a high-end Spa or luxury hotel
- proficiency in Google Suite and prior knowledge of Spa services preferred
- advanced English, both spoken and written
- able to work flexible hours, including weekends and holidays, depending on the department's needs
Job Qualifications
- preferably two years of experience in a high-end Spa or luxury hotel
- proficiency in Google Suite and prior knowledge of Spa services preferred
- advanced English, both spoken and written
- able to work flexible hours, including weekends and holidays, depending on the department's needs
- minimum education level: secondary school
Job Duties
- warmly welcome all guests and strive to provide exceptional service
- communicate professionally and effectively in the languages used in the Spa
- be fully knowledgeable about all treatments currently offered in the Spa Service Menu and any promotions or offers at any given time
- be fully familiar with the product lines used in the Spa for retail and professional use, and be fully capable of providing guidance and recommendations to our customers on products that benefit retail sales
- process all spa service reservations from pre-arrival contact and booking to final room charge and perform other administrative tasks and reports as needed
- manage daily reservations, ensuring that the workload is evenly distributed among the massage therapists according to the balance
- ensure that therapists are fully aware of any special indications or contraindications so that the Spa service is tailored to meet the specific needs of our guests as described in their medical consultation form
- ensure that all guest feedback and reviews are communicated to the Spa Management for quick follow-up
- take care of the assigned areas and treatment rooms, ensuring they are prepared according to the specific standard and maintain them clean and organized at all times
- keep the Spa Boutique clean and organized
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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