Spa Concierge (Front Desk)

Waterbury, CT, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $17.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Job Description

Mayflower Inn & Spa is a luxurious country retreat located in the picturesque town of Washington, Connecticut. Situated on 58 acres of beautifully landscaped gardens and woodlands, this exquisite boutique hotel stands as one of the most distinguished luxury hideaways in Northeast America. Just a two-hour drive from New York City, the inn offers guests a portal to a simpler time, where moments are measured not by the rush of modern life but by soul-stirring experiences rooted deeply in the idyllic countryside. The Mayflower Inn & Spa has earned a stellar reputation for delivering unparalleled hospitality and indulgence in a... Show More

Job Requirements

Secondary school education
Two years of experience in a high-end Spa or luxury hotel preferred
Proficiency in Google Suite
Advanced English both spoken and written
Ability to work flexible hours including weekends and holidays

Job Qualifications

Preferably two years of experience in a high-end Spa or luxury hotel
Proficiency in Google Suite and prior knowledge of Spa services preferred
Advanced English both spoken and written
Able to work flexible hours including weekends and holidays depending on the department's needs
Minimum education level secondary school

Job Duties

Warmly welcome all guests and strive to provide exceptional service
Be able to communicate professionally and effectively in the languages used in the Spa
Be fully knowledgeable about all treatments currently offered in the Spa Service Menu and any promotions or offers at any given time
Be fully familiar with the product lines used in the Spa for retail and professional use and be fully capable of providing guidance and recommendations to our customers on products that benefit retail sales
Process all spa service reservations from pre-arrival contact and booking to final room charge and perform other administrative tasks and reports as needed
Manage daily reservations ensuring that the workload is evenly distributed among the massage therapists according to the balance
Ensure that Therapists are fully aware of any special indications or contraindications so that the Spa service is tailored to meet the specific needs of our guests as described in their medical consultation form
Ensure that all guest feedback and reviews are communicated to the Spa Management for quick follow-up
Take care of the assigned areas and treatment rooms ensuring they are prepared according to the specific standard and maintain them clean and organized at all times
Keep the Spa Boutique clean and organized

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: