Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
The hiring establishment is a luxury spa facility integrated within a high-end hotel environment, focused on delivering exceptional wellness, fitness, and aesthetic services to its discerning guests. This establishment prides itself on maintaining a serene and sophisticated atmosphere where guests can indulge in comprehensive spa treatments, salon services, fitness activities, and recreational experiences. The facility is renowned for its attention to detail, impeccable service standards, and commitment to creating memorable, rejuvenating stays for all visitors. Operating in the hospitality industry, this spa aims to blend luxury and comfort with professionalism, meeting the highest standards typical of premium hotel leisure amenities.Show More
Job Requirements
- Ability to sit, stand, and walk for extended periods
- ability to work quickly and handle frequent reaching, handling, talking, and listening
- must maintain balance while moving or carrying supplies
- may push/pull carts and lift up to 50 lbs occasionally (and up to 20 lbs frequently)
- requires visual acuity for computer work and cleanliness inspection
- possible exposure to mechanical parts, electrical components, chemicals, fumes, odors, or dust
- reasonable accommodations may be provided for qualified individuals with disabilities
Job Qualifications
- No formal education required
- minimum six months of experience in sales, guest relations, or spa services preferred
- basic knowledge of spa operations, luxury hotel standards, and guest service etiquette is helpful
- first aid and CPR certifications preferred
- excellent customer service, communication, and problem-solving skills
- ability to perform basic math functions
- strong attention to detail
- able to remain calm during high-volume periods
- ability to learn hotel phone and computer systems
- proficiency in Microsoft Office
- ability to read and interpret safety rules and operating instructions
- must speak, read, write, and understand English
- ability to work independently as well as collaboratively
- flexibility to work weekends, holidays, and varied shifts
- must maintain a clean, professional appearance
- completion of all required training
Job Duties
- Respond to guest inquiries regarding spa services, treatments, amenities, and policies
- maintain up-to-date knowledge of all spa and salon offerings, staff specialties, fitness classes, retail products, and hours of operation
- take and deliver messages promptly
- promote upgrades and additional services to enhance the guest experience and drive revenue
- provide guided tours of spa facilities and answer questions about property-wide amenities
- schedule spa, salon, and fitness appointments while balancing workloads for maximum productivity
- coordinate with group planners to ensure accurate booking for group reservations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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