Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
incentive compensation
sign on bonus
Annual pay increases
team environment
Job Description
Mandara Spa is a renowned spa company rooted in the spiritual traditions of Bali, where healing arts are deeply valued and culturally passed down through generations. The company combines ancient Balinese healing knowledge with modern European techniques to provide guests with a luxurious and holistic wellness experience. Mandara Spa embraces the diversity of the cultures where its spas operate worldwide, ensuring each location delivers a unique and authentic spa journey. The brand is synonymous with exceptional guest satisfaction, genuine care, and the spirit of generosity, making it a leader in the luxury spa sector. Currently, Mandara Spa operates near the... Show More
Job Requirements
- US work authorization
- High school diploma or equivalent
- At least one year experience in answering phones in a customer oriented environment
- Proficient computer skills including typing
- Ability to operate office machines such as fax, printer, copier
- Maintain professional appearance at all times
- Strong phone etiquette and communication skills
- Self motivated and responsible
- Ability to meet employment eligibility criteria
Job Qualifications
- Experience with point of sale systems, preferably Book4Time
- Strong computer literacy and typing skills
- Effective written and verbal communication skills
- Proficient with Windows operating system
- Ability to operate basic office equipment
- High school diploma or equivalent
- At least one year of experience in customer service or phone support
- Demonstrated excellent customer care and service excellence
- Team player with a flexible and cooperative attitude
Job Duties
- Greet and welcome all spa guests promptly and courteously
- Provide accurate information regarding spa services and homecare offerings
- Operate point of sale systems for booking and retail transactions
- Answer incoming phone calls with professional etiquette and assist with customer inquiries
- Maintain front of house appearance and ensure the area is clean and inviting
- Coordinate appointment scheduling and manage guest flow to optimize service delivery
- Assist with administrative tasks including managing business machines such as fax, copier, and printer
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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