Job Overview
Employment Type
Part-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and development programs
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for its exceptional service, innovation, and commitment to guest satisfaction. Marriott Hotels, part of this prestigious portfolio, strive to enhance the art of hospitality by combining comfort with consistent, quality service. They place a strong emphasis on diversity, inclusion, and equal opportunity employment, creating an environment where all associates are welcomed and valued regardless of their background. With a presence across the world, Marriott offers a variety of opportunities in luxury and lifestyle hotel brands, including JW Marriott, which is known for its upscale lodging and holistic approach... Show More
Job Requirements
- high school diploma or equivalent
- basic proficiency in spanish preferred
- willingness to work part-time hours
- ability to stand, sit, or walk for prolonged periods
- ability to lift, move, push, or pull objects up to 10 pounds
- no supervisory experience required
- adherence to company policies and procedures
- maintain confidentiality
- ability to communicate clearly and professionally
- previous hospitality experience preferred
Job Qualifications
- high school diploma or general educational development (ged) certificate
- less than one year of related work experience preferred
- no supervisory experience required
- good communication skills
- customer service orientation
- ability to handle multiple tasks
- proficiency with reservation software advantageous
- basic cash handling skills
Job Duties
- schedule spa and beauty salon services for individuals and large groups using reservation software
- call guests to confirm scheduled appointments
- respond to questions about available services
- update reservation and cancellation lists throughout the day
- inform providers of last-minute changes
- resolve scheduling issues in coordination with supervisor or manager
- check guests in upon arrival
- confirm guest names and provide general spa orientation
- promote and sell spa and beauty salon services
- manage assigned cash drawer ensuring accuracy and security
- process guest payments and obtain payment authorizations as required
- accept and record cash tips for employees
- reconcile, scan, and deliver receipts to accounting
- notify engineering of maintenance and repair needs
- report accidents, injuries, and unsafe working conditions to the manager
- adhere to company policies and procedures
- maintain professional appearance and confidentiality
- welcome guests according to company standards anticipating and addressing their service needs
- assist guests with disabilities
- communicate clearly and professionally including proper telephone etiquette
- foster positive working relationships
- comply with quality assurance standards
- stand, sit, or walk for extended periods
- move objects weighing up to 10 pounds without assistance
- perform other reasonable duties as assigned by supervisors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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