Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Flexible
Day Shifts
Benefits
Enhanced health insurance
Dental Insurance
Vision Insurance
Flexible spending account
Tuition Reimbursement
growth opportunities
Free Meals
401k plan
Paid Time Off
Job Description
Monarch Casino Resort Spa is a premier luxury destination located high above the city on the 23rd floor, offering breathtaking panoramic mountain views that complement its world-class spa, fitness center, and pool facilities. This upscale establishment reinvents wellness and relaxation through innovative treatments and products, presenting seven unique and unprecedented wellness systems that set new standards in the spa industry. Guests enjoy an enhanced experience with specially infused water designed to boost workout recovery available at the Technogym-equipped fitness center, complete with Active Wellness TV for added engagement. The indoor infinity pool and jetted spas provide a tranquil setting enhanced... Show More
Job Requirements
- High school diploma or equivalent
- experience in guest service or hospitality preferred
- basic computer literacy
- strong communication and interpersonal skills
- ability to handle multiple tasks efficiently
- flexible availability including weekends and holidays
- professionalism and discretion in handling guest concerns
Job Qualifications
- Energetic service focused individual with a passion for providing luxury service
- guest service background preferred with excellent knowledge of service standards
- solution oriented and guest focused
- basic computer skills
- polite confident and patient
- ability to multitask attention to detail time management ensure exceptional service
- available to work varied shifts when needed including weekends and holidays
Job Duties
- Warmly greet and welcome guests upon arrival offering personalized attention
- assist guests with reservations check-ins and check-outs
- manage and optimize spa bookings to balance guest preferences and revenue
- confirm adjust and follow up on appointments smoothly
- provide tailored recommendations on treatments wellness programs and spa packages
- handle special requests such as anniversaries VIP guests luxury add-ons
- resolve guest complaints or concerns promptly with professionalism and discretion
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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