Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
wellness programs
Job Description
Pechanga Resort and Casino is a premier hospitality and entertainment destination located in Temecula, California. Renowned for its luxurious accommodations, diverse gaming options, and award-winning dining experiences, Pechanga Resort and Casino also offers a sanctuary for relaxation and rejuvenation through its exclusive Spa Pechanga. The resort prides itself on delivering exceptional service and a memorable guest experience, making it a leading choice for both entertainment and wellness. As a part of the Pechanga community, employees are expected to uphold high standards of professionalism and customer care, embodying the Four Diamond Service Agreement that fosters a commitment to quality and excellence.Show More
Job Requirements
- A high school diploma or general education degree (GED)
- no prior experience required
- ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- ability to write routine reports and correspondence
- ability to speak effectively before groups of customers or employees
- ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume
- ability to apply concepts of basic algebra
- ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- ability to deal with problems involving several concrete variables in standardized situations
- qualify to obtain class "A" gaming license
- ability to read, write, comprehend and communicate in English
- CPR training
- good attitude
- professional demeanor
- ability to work under stressful situations
- flexible with hours or shifts
Job Qualifications
- A high school diploma or general education degree (GED)
- ability to read, write, comprehend and communicate in English
- CPR training
- previous spa experience or other related customer service experience is a plus
- good attitude
- professional demeanor
- ability to work under stressful situations
- ability to make eye contact while speaking
- flexible with hours or shifts
- ability to qualify to obtain class "A" gaming license
Job Duties
- Greet all customers in a courteous manner in accordance with department operating standards
- demonstrate knowledge of treatments offered and ability to communicate descriptions to sell treatments
- demonstrate how to safely use exercise equipment and provide general tour of facility
- ensure efficient service to all customers by providing all necessary supplies
- respond to customer requests for information about the services of the Spa and Pool
- ensure customer satisfaction by maintaining a clean and safe facility
- inform guests of emergency fire exits and procedures
- thoroughly understand and adhere to proper stocking and cleaning of Spa locker room
- ability to logically and independently plan, organize and complete work in a timely manner
- communicate effectively both verbally and in writing in order to provide clear direction to customers and employees at all levels
- keep immediate supervisor informed of all problems or unusual events and/or refer difficult situations to his/her attention for handling
- provide assistance in the retail area
- able to maintain attendance in conformance with standards
- report any unusual activity to management
- familiar with all safety and emergency procedures
- maintain favourable working relationships with all departments and employees to foster and promote a cooperative and harmonious work environment
- perform other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter