Fontainebleau Las Vegas logo

Fontainebleau Las Vegas

Spa Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Fontainebleau Las Vegas is a prestigious luxury resort and hotel located in the heart of Las Vegas, renowned for its world-class amenities, elegant design, and outstanding customer service. As a leading name in the hospitality industry, Fontainebleau combines sophisticated style with exceptional comfort, offering guests an unforgettable experience marked by luxury and relaxation. The resort features a wide range of services including fine dining, high-end accommodations, entertainment venues, and a state-of-the-art spa. The spa at Fontainebleau Las Vegas is designed to be a sanctuary of wellness and tranquility, promising every visitor a rejuvenating escape within a beautifully crafted environment.
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Job Requirements

  • Must be at least 21 years of age
  • High School diploma or equivalent
  • Experience in a luxury spa or resort environment preferred
  • Proficiency in Microsoft Office applications
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks efficiently
  • Excellent problem-solving skills
  • Ability to work flexible hours including holidays and weekends
  • Physical capability to perform job duties including standing, lifting up to 50 pounds, and mobility tasks
  • Capability to operate within a moderate noise environment
  • Ability to communicate effectively in English

Job Qualifications

  • High School diploma or equivalent
  • Experience in a similar role for a high-luxury salon and spa preferred
  • Experience in high-volume luxury spa or resort preferred
  • Proficient in Microsoft applications including Excel, Word, PowerPoint, and Outlook
  • Polished appearance and demeanor
  • Excellent guest and member skills
  • Effective time management skills and ability to multi-task in a fast-paced environment
  • Extraordinary attention to detail
  • Ability to resolve problems satisfactorily for both guest and company
  • Ability to uphold and demonstrate high levels of integrity
  • Willingness and ability to work flexible schedule including holidays, nights, and weekends
  • Ability to work in a fast-paced, busy, and somewhat stressful environment

Job Duties

  • Greet guests warmly, offering a friendly and welcoming atmosphere upon their arrival
  • Provide information about spa services, treatment options, packages, and facilities to assist clients in making informed choices
  • Assist guests in scheduling appointments based on their preferences and availability
  • Manage the spa's appointment calendar, ensuring efficient scheduling and optimal use of resources
  • Handle guest check-in and check-out processes, ensuring accurate booking details and a smooth transition for clients
  • Address guest inquiries, concerns, and special requests promptly and professionally
  • Offer personalized recommendations based on client preferences and needs

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.