Spa Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Weekend Shifts
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Benefits

Paid sick leave
workers compensation
unemployment insurance
401(k) retirement plan with employer match

Job Description

Flying Horse Resort and Club is a premier luxury destination located in the heart of Colorado Springs, Colorado. Renowned for its world-class hospitality and exceptional services, the resort features two championship golf courses, a luxury hotel, a state-of-the-art fitness club, a rejuvenating spa, fine dining options, and more. The establishment prides itself on creating an extraordinary experience for its guests by combining unmatched amenities with impeccable customer service standards. The resort caters to discerning travelers and locals alike, ensuring comfort, luxury, and a sense of exclusivity throughout their stay.

Committed to maintaining a vibrant and dynamic work environment,... Show More

Job Requirements

  • Must have one year of experience working as reception
  • must be detail oriented
  • must possess good organizational abilities
  • must be capable of handling multiple tasks simultaneously
  • must possess customer service skills
  • must have strong oral communication skills
  • must be competent
  • must be dependable
  • must be punctual
  • must be professional
  • must be able to use tact and diplomacy to meet high demands of Spa and Spa customers

Job Qualifications

  • Must have one year of experience working as reception
  • must be detail oriented
  • must possess good organizational abilities
  • must be capable of handling multiple tasks simultaneously
  • must possess customer service skills
  • must have strong oral communication skills
  • must be competent
  • must be dependable
  • must be punctual
  • must be professional
  • must be able to use tact and diplomacy to meet high demands of Spa and Spa customers

Job Duties

  • Warmly greet all guests and assist guests with any questions regarding services and products
  • answer the telephone and book all appointments
  • check guests into our computer system and check guests out which includes charging guests correctly
  • maintain the tidiness and organization of the relaxation areas and spa lockers located in the locker rooms
  • maintain the general cleanliness and organization of the reception area
  • maintain the flow of client appointments
  • stock reception area shelves with retail products and displays
  • review all chits at the end of each day for services
  • assist Spa Manager with client feedback and assist with needs for improvement as needed
  • foster and maintain a respectful and inclusive team environment
  • knowledgeable in products sold in the spa and sell products through our POS system
  • must be available to work one weekend day and holidays
  • stay up to date on marketing initiatives
  • perform both opening and closing duties
  • perform any other related duties as instructed by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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