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Woodhouse Spas

Spa Concierge

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $8.00 - $12.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
Incentive programs
Commission
Performance Based Incentives
Paid Vacations
generous discounts
Paid training

Job Description

The Woodhouse Day Spas is a renowned and premier day spa franchise established in 2001, known for providing a fresh and holistic approach to self-care. With over 85 locations nationwide, Woodhouse has earned a reputation as the gold standard of neighborhood spas by offering affordable luxury and customizable treatments that promote wellness and rejuvenation. Their signature services include massages, facials, body treatments, rituals, and other wellness therapies designed to provide guests with a lasting sense of revival and renewal. Recognized as America's Best Day Spa in both 2019 and 2020 by American Spa Magazine, The Woodhouse Day Spas combine exceptional... Show More

Job Requirements

  • High school diploma or equivalent
  • 2-3 years of sales experience
  • experience working with sales quotas
  • strong communication and interpersonal skills
  • ability to provide excellent customer service
  • ability to work flexible hours including weekends
  • positive attitude and enthusiasm
  • ability to stand for extended periods

Job Qualifications

  • Sales experience 2-3 yrs
  • experience working with sales quotas
  • experience in recommending products
  • strong communication skills
  • customer service oriented
  • ability to build rapport with clients
  • ability to up-sell services

Job Duties

  • Provides personal attention from the time the guest walks through the door
  • educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
  • answers the phone and books appointments with a smile each and every time
  • is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
  • remembers the small things that make The Woodhouse special--the guest's favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
  • serves as back up for the leadership team, when they are busy taking care the "big stuff", you always make sure things are running smoothly
  • focuses on building relationships with clients to build rapport
  • has the ability to up-sell services

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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