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Woodhouse Spas

Spa Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $15.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
Incentive programs
Paid Vacations
Employee Discounts
Paid training
State-of-the-art facility
Supportive team environment

Job Description

The Woodhouse Day Spas is a premier spa franchise founded in 2001, renowned as America's best day spa in 2012 and 2013 by American Spa Magazine. With over 85 locations nationwide, The Woodhouse Day Spas offers a fresh and holistic approach to self-care and wellness, blending luxury with accessibility. Each spa provides signature massages, facials, body treatments, and rituals designed to offer guests a rejuvenating and lasting wellness experience. The company prides itself on creating an exceptional and memorable guest experience grounded in total well-being, relaxation, and personalized care.

This particular Woodhouse Day Spa franchise is independently owned an... Show More

Job Requirements

  • High school diploma or equivalent
  • Available to work full-time or part-time shifts
  • Excellent communication skills
  • Ability to provide friendly and attentive customer service
  • Must be reliable and punctual
  • Able to work in a fast-paced and team-oriented environment
  • Willingness to work flexible hours including weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Positive and friendly demeanor
  • Basic computer skills for phone and booking systems
  • Willingness to learn and adhere to "The Woodhouse Way" training program

Job Duties

  • Provide personal attention to guests from the moment they enter
  • Educate guests on spa experience, amenities, and locker room
  • Answer phone calls with a friendly and welcoming tone
  • Maintain a clean, safe, and inviting spa atmosphere including lighting, music, and scent
  • Remember and acknowledge personal guest preferences like favorite drinks and special occasions
  • Support leadership by ensuring smooth day-to-day operations
  • Deliver exceptional guest service that invokes delight and satisfaction

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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